ASQ St. Louis Membership Meetings

Workshop: Transitioning from Manufacturing to Healthcare

2008-09-17T18:23:00.001-07:00

Have you ever thought about transitioning to a totally new and exciting field? How about the service field of Healthcare? Healthcare has launched its quality journey and needs Quality professionals from industry. Healthcare is a very dynamic and growing field that welcomes professionals from all arenas. Come to the 'Transitioning from Manufacturing to Healthcare' workshop to learn about differences, similarities, skills required, why, how, and when to transition, as well as interesting facts about this fascinating profession. This will be a fun, interactive workshop for anyone thinking about transferring your quality expertise to the service sector. And guess what...you'll be helping save lives in the process!

Cost: $79.00
Date: Saturday, October 4, 2008
Time: 8:00am-12:00Noon
Place: Engineers' Club
Address: 4359 Lindell Blvd., St. Louis, MO 63108

The workshop will be conducted by Kim Rochetti, and Denise Arthur, the section Education Co-Chairs. Kim has extensive experience in engineering, manufacturing, and quality. After 22 years at Boeing, she ventured out into a totally different endeavor. She entered the fascinating world of healthcare aiming to improve the hospital systems and patient care. As a Director of Continuous Improvement at SSM Healthcare, she worked and mentored many throughput and quality-related projects from ED turn around time and 2pm discharge to CT and MRI testing efficiency. Many gains were made to improve quality of care, increase patient throughput, and impact bottom line results. She holds a BS in Industrial Engineering and an MBA, and is also an ASQ certified Quality Engineer and Black Belt.

Denise has spent 24 years in healthcare, leading many teams to healthcare excellence and has recently become a Six Sigma Black Belt.

For more details email Kim at kim_rochetti@irco.com, or call 314.838-4659.

To register, please visit the online registration page.

September 2008 Membership Meeting

2008-09-03T17:09:00.001-07:00

ASQ St. Louis Members, join us for the first meeting of the 2008-2009 year. Our first meeting is an extended networking session with a steak dinner grilled by the ASQ St. Louis Leadership Committee, along with side dishes and favorite cold beverages.

Our after-dinner speaker is Joe Williams, President of Jordan’s Marketing in St. Louis. Joe will speak about Workplace Resilience and his encounter with a Grizzly Bear.

Tuesday, September 16, 2008
Engineers' Club of St. Louis
4359 Lindell Blvd
St. Louis, MO 63108

5:30 - 6:00 pm: Registration and Social/Networking
6:00 - 7:00 pm: Extended Networking
7:00 - 7:30 pm: Dinner & Section Business
7:30 - 8:00 pm: Resilience for Individuals and Organizations, presented by Joe Williams - President, Jordan's Marketing.

Please register by Monday, September 15, by visiting the online registration page (click here). You can prepay for membership meetings via credit card on safe and secure web environment.

Section members who register and pre-pay online are entitled to a $5 discount, which brings the meeting fee down to $25. Meeting fee for members paying at the door and for guests is $30, while students and members between jobs pay $15.

You can also send an email to registration@asqstlouis.org, call the Engineers’ Club of St. Louis at (314) 533-9333 or send a fax to (314) 533-9336.

Map to Engineers' Club of St. Louis

View Larger Map

Driving Directions
From Lambert International Airport to Engineers’ Club of St. Louis

Head toward the I-70E entry ramp and go onto I-70E - go 0.7 mi
Take exit 238B to merge onto I-170 S - go 7.9 mi
Take exit 1A to merge onto I-64 E/US-40 E toward St Louis - go 4.7 mi
Take exit 36B for Kingshighway N - go 0.2 mi
Merge onto S Kingshighway Blvd - go 0.9 mi
Turn right at Lindell Blvd - go 0.7 m
Arrive at 4359 Lindell Blvd. St. Louis, MO 63108

September 16, 2008 Membership Meeting Highlights

Before-Dinner Activity
Extended Networking Session

We are organizing this networking session based on the excellent feedback we received for the March membership meeting, which also included a speed networking session. It is an excellent opportunity for our members to meet fellow attendees to make potential business contacts. You can talk to other individuals about your business and hear about theirs. Bring lots of business cards!

After-Dinner Presentation

Resilience for Individuals and Organizations
Presented by Joe Williams, President of Jordan Marketing, Ltd.

Resilience - the ability to bounce back from adversity and misfortune – is a critical attribute of successful individuals and organizations. Some people are able to overcome the most horrific personal tragedies and succeed against overwhelming odds. Others are devastated by relatively minor occurrences and never regain their composure. One company will weather the storm of disaster and emerge stronger than ever, while another firm facing the same challenges will collapse faster than a house of cards. How is it that some individuals and organizations are able to weather the storm and others are not? The reasons can be summarized in one word – resilience.

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PDF Flyer

In this presentation, you’ll meet Joseph Lisle Williams who, at the age of twenty, was attacked by a grizzly bear while taking an evening hike through Glacier National Park. Through a terrifying forty-five minute ordeal, he drew upon his innate resilience to survive. Subsequently, he has continued to develop and enhance the skills that are critical to achieving individual and organizational resilience in the face of any crisis. He also stresses the importance of applying these principles to the minor irritations of everyday life – as a way to keep them from becoming major catastrophes. This presentation offers an engaging, humorous, and practical approach for understanding and developing this essential attribute.

Presentation Objectives:

Learn the seven components that make up the resilient character
Understand the need for resilience to deal with both crisis situations and daily challenges
Learn how to identify opportunities to build individual resiliency skills
Understand how to use resiliency to manage stressful situations
Learn how to build organizational resilience

About the Speaker
In addition to holding the distinction of being one of the few people who has actually been eaten by a bear, Joseph Williams is President of Jordan Marketing, Ltd, a St. Louis-based food brokerage firm. During his career as an executive in the food industry, Mr. Williams has held senior management positions with such firms as Banquet Foods, Con-Agra, and Golden Valley Microwave. He lives in Chesterfield, Missouri.

June 2008 - Joint Professional Society Meeting

2008-06-05T05:04:00.001-07:00

Annual Joint Meeting of APICS, ASQ, ISM and CSCMS.

Featured Presentation: Observations in Leadership. Presented by Rod Thomson, Watlow Electric.

Tuesday, June 17, 2008
Sheraton Westport Lakeside Chalet
191 Westport Plaza, St. Louis, MO 63146
(314) 878-1500

5:45 - 6:15 pm: Registration and Social
6:15 - 7:00 pm: Dinner
7:00 - 8:00 pm: Presentation: Observations in Leadership

download pdf

Please register by Sunday, June 15, by visiting the online registration page (click here). You can prepay for membership meetings via credit card on safe and secure web environment.

Members who register and pre-pay online are entitled to a $5 discount, which brings the meeting fee down to $20.

You can also send an email to registration@asqstlouis.org, or call Karen Adrignola of APICS St. Louis at 636-349-7530.

Map to Sheraton Lakeside Chalet, Westport

Driving Directions
From Lambert International Airport to Sheraton Lakeside Chalet

Head toward the I-70W entry ramp and go onto I-70W - go 3.6 mi
Take exit 232 to merge onto I-270 S toward Memphis - go 2.6 mi
Take exit 17 for Dorsett Rd - go 0.2 mi
Turn left at Dorsett Rd go - 0.1 mi
Turn right at Progress Pkwy go - 0.9 mi
Continue on Westport Plaza go - 0.1 mi
Arrive at 191 Westport Plaza Drive, St. Louis, MO 63146

Click Here to go to the Sheraton Westport Website

Joint Meeting Highlights

Featured Presentation
Observations in Leadership
Presented by Rod Thompson, Watlow Electric

This presentation will include observations of the qualities and characteristics of great and not-so-great leaders from both military and workforce contexts. An outline of how to prepare yourself for leadership roles will enhance your ability to achieve successful results as a leader. The presentation will include tips on how to become visible within the organization so your name will be considered for a leadership opportunity.

About the Speaker

Rod completed a 20-year career of active duty service in 1997 as a Commander in the Supply Corps of the Navy. Notable assignments include the Freight Terminal Director, Naval Supply Depot, Subic Bay, Philippines during the withdrawal of the Navy after the Mount Pinatubo volcano eruption in 1991 and Project Manager for the Navy's implementation of the Worldwide Port System, an automated ocean cargo documentation system developed by the Army and implemented at all military cargo handling port facilities. Rod was the first Supply Corps officer to earn qualification in all three primary Supply Corps warfare designations of submarines, air warfare and surface warfare in addition to qualifying for the Basic Parachutist and Naval Parachutist warfare devices.

Rod received his B.A. from Iowa State and his MBA from Penn State. He is certified as a Project Management Professional (PMP) with the Project Management Institute; certified as a Quality Engineer (CQE), Quality Manager (CMQ/OE), Qualify Auditor (CQA) and Software Quality Engineer (CSQE) with the American Society for Quality; Certified Production & Inventory Management (CPIM) and Certified Information Resources Management (CIRM) with the American Production & Inventory Control Society; Certified Professional Logistician (CPL) with the Society of Logistics Engineers; Certified in Transportation & Logistics (CTL) with the American Society of Transportation and Logistics; and Certified Tester (CSTE) with the Quality Assurance Institute. Rod is employed by Watlow Electric Mfg. Co. as a Project Manager.

download pdf

May 2008 Membership Meeting

2008-05-06T09:19:00.000-07:00

First Presentation: Using Open-ended Survey Data to Make Data-based Decisions. Presented by Bob Grace, Partner with the Leadership Effect.

Second Presentation: Mistake-Proofing - Not Just for Manufacturing. Presented by Sam Hoskins, Mistake-Proofing.

Tuesday, May 20, 2008
Sheraton Westport Plaza
191 Westport Plaza, St. Louis, MO 63146
(314) 878-1500

5:30 - 6:00 pm: Registration and Social
6:00 - 7:00 pm: First Presentation – Using Open-ended Survey Data to Make Data-based Decisions, presented by Bob Grace
7:00 - 8:00 pm: Dinner & Section Business
8:00 - 9:00 pm: Second Presentation – Mistake-Proofing - Not Just for Manufacturing, presented by Sam Hoskins

Please register by Monday, March 19, by visiting the online registration page (click here). You can prepay for membership meetings via credit card on safe and secure web environment.

Members who register and pre-pay online are entitled to a $5 discount, which brings the meeting fee down to $20.

You can also send an email to registration@asqstlouis.org, call the Engineers’ Club of St. Louis at (314) 533-9333 or send a fax to (314) 533-9336.

Map to Sheraton Lakeside Chalet, Westport

Driving Directions

From Lambert International Airport to Sheraton Lakeside Chalet

Head toward the I-70W entry ramp and go onto I-70W - go 3.6 mi
Take exit 232 to merge onto I-270 S toward Memphis - go 2.6 mi
Take exit 17 for Dorsett Rd - go 0.2 mi
Turn left at Dorsett Rd go - 0.1 mi
Turn right at Progress Pkwy go - 0.9 mi
Continue on Westport Plaza go - 0.1 mi
Arrive at 191 Westport Plaza Drive, St. Louis, MO 63146

Click Here to go to the Sheraton Westport Website

May 20 Membership Meeting Highlights

First Presentation
Using Open-ended Survey Data to Make Data-based Decisions
Presented by Bob Grace, Partner with the Leadership Effect

Organizational or customer surveys are intended to capture the voice of the customer or employee. However, the data analysis often leaves the stories respondents tell out of the final report and lost to decision makers. Open-ended questions are often left unanalyzed or fed back without a supporting structure from which fact-based decisions can be drawn. As a result, the voice of the respondent is often diminished or distorted.

Some of the more common barriers to the effective use of open-ended questions are: poorly written questions, ineffective data analysis and unproductive presentation of results. When used properly, open-ended data can provide a story that enriches the quantitative results of a survey or questionnaire, while measuring up to the same rigorous methodological standards as the quantitative data.

This interactive session provides an introduction into the methodology for analyzing open-ended questionnaire data. It also covers writing good questions and sharing results from open-ended responses in ways that engage business partners and accurately represent the themes in the data.

About the Speaker

Bob is a partner with the Leadership Effect. With over fifteen years of consulting experience, Bob brings expertise in organizational survey design and analysis, competency modeling and facilitating sessions with senior teams.

Prior to founding the Leadership Effect with Rik Nemanick, Bob held positions with several consulting organizations ranging from boutique firms to international assessment houses. Through those experiences Bob honed his skills as an Organizational Psychologist. His experience has allowed him to use his expertise in research methodology and statistical analysis to develop tools to measure organizational effectiveness through survey techniques. He has been deeply involved in the development and implementation of leadership development programs and organizational development initiatives. Additionally, Bob is a skilled facilitator who is able to gain focus and real commitment from teams of all types and at all levels.

Bob has worked with many clients from the Fortune 500 to small family businesses and he has served as an adjunct faculty member at Southern Illinois University and Saint Louis University. Bob holds a doctorate in Organizational Psychology from Saint Louis University.

Second Presentation
Mistake Proofing - Not Just for Manufacturing
Presented by Sam Hoskins, Mistake-Proofing

Mistake-Proofing is a primary Lean tool as developed by Shigeo Shingo and Toyota. They found that human error was the most prevalent cause of defects. In any aspect of any process, the essential component is people, and even highly skilled people make mistakes. These errors are the root causes that develop into larger consequences.

Mistake-Proofing seeks to prevent those basic errors from happening in the first place. Therefore, the first step to effective Mistake-Proofing is to accept that human errors do occur. This presentation will give many real examples, including heathcare, of Mistake-Proofing devices and how they were developed.

Using a simple root-cause and brainstorming process, a device or method can be easily developed which will prevent that specific error from ever happening again. This presentation is an overview of human errors, the conditions that can set us up for failure, and finally an examination of some specific tools needed to quickly develop effective Mistake-Proofing devices, permanently eliminating the possibility of that error happening again.

There is ample opportunity to use Mistake-Proofing in healthcare. An oft-quoted statistic from the Institute of Medicine says there are up to 98,000 patient deaths per year resulting from human errors.

As the Lean tools continue to migrate from manufacturing into healthcare, Mistake-Proofing will be shown to be invaluable. The primary advantage of using Mistake-Proofing is realized by keeping a narrow focus on the problem you are trying to prevent. Working in small teams, and using a reliable method, look at your latest error and brainstorm a low-cost/no-cost solution to keep it from reoccurring.

The best ideas are often simple ones. The idea is to rapidly implement lots of small M-P devices, rather than going through the process of making sweeping changes.

About the Speaker

Sam Hoskins has extensive hands-on experience in Mistake-Proofing, one of the most powerful of the Lean tools. He spent 12 years as a manufacturing quality engineer and quality manager for an international commercial explosives manufacturer. His projects included ergonomic and safety improvements to the workplace, machine reliability, various cost reductions, and, of course, Mistake-Proofing.

Sam authored the Mistake-Proofing portion of the Ensign-Bickford Company’s application for the 2002 Shingo Prize for Excellence in Manufacturing, which they won. He has led dozens of successful M-P events, which resulted in large gains in safety, quality, and productivity.

He is an experienced instructor in the workplace and has also taught several aircraft technology courses at Southern Illinois University. He holds a Bachelor’s degree in Mechanical Engineering Technology, a Master’s in Manufacturing Systems, is a certified Incident Commander and is an ASQ-certified Six Sigma Black Belt.

About a year and a half ago, Sam started MistakeProofing.Net to provide consulting and hands-on training to manufacturing and healthcare organizations. He is closely associated with Lean Hospitals in Connecticut, where he recently conducted the first two-day Mistake-Proofing for Healthcare event at a New England hospital.

For fun, Sam is modifying his own experimental aircraft, which he built and now flies in cross-country races.

Please register by Monday, March 19, by visiting the online registration page (click here). You can prepay for membership meetings via credit card on safe and secure web environment.

Members who register and pre-pay online are entitled to a $5 discount, which brings the meeting fee down to $20.

You can also send an email to registration@asqstlouis.org, call the Engineers’ Club of St. Louis at (314) 533-9333 or send a fax to (314) 533-9336.

April Membership Meeting at the 2008 Spring Quality Conference

2008-03-26T09:58:00.000-07:00

The April Membership Meeting this year will coincide with the Dinner Keynote Address of our section's Spring Quality Conference. The event will be held at the Crowne Plaza Hotel in Clayton on Thursday, April 3. Mike Micklewright will impersonate Dr. W. Edwards Deming and deliver the keynote address. Post dinner events will include section awards and elections.

5:30 - 6:00 pm: Registration and Social (Grand Ballroom)
6:00 - 7:00 pm: Keynote Address by Mike Micklewright as Dr. Deming
7:00 - 8:00 pm: Dinner & Section Business
8:00 - 9:00 pm: Section Awards and Elections

Section members and guests do not have to attend the Spring Conference to register for the event. Please register by Wednesday, April 2, by visiting the online registration page.

ASQ St. Louis members who register and prepay online for membership meetings are entitled to a $5 discount, which brings the meeting fee down to $20.

You can also send an email to registration@asqstlouis.org, call the Engineers’ Club of St. Louis at (314) 533-9333 or send a fax to (314) 533-9336.

If you haven't already done so, there is still time to register for the ASQ St. Louis 2008 Spring Confernce. Jim Epstein, President of Intercon Chemical Company, will deliver the keynote address. April 1 and 2 are preconference workshop days and ASQ certification exams will be held on April 3. More details are available at the conference page .

View map to the Clayton Crowne Plaza

Driving Directions

From Lambert International Airport to Clayton Crowne Plaza:

Head towards the I-70E entry ramp and go onto I-70E - go 0.7 mi
Take exit 238B to merge onto I-170S toward Clayton - go 6.5 mi
Take exit 1E to merge onto Forest Park Pkwy - go 0.6 mi
Take the exit toward Central Ave - go 0.3 mi
Turn right at Carondelet Ave - go 0.2 mi
Arrive at Clayton Crowne Plaza, 7750 Carondelet Ave

Click here to go to the Clayton Crowne Plaza website

Meeting Highlights

Keynote Address by Mike Micklewright as Dr. Deming

Mike Micklewright is a dynamic speaker, actor, comedian, motivationist, creatician, business and quality consultant, and trainer based in the Chicago area. Mike provides a unique look into the application of business and quality theories into our everyday lives. Mike has written, acted in, produced, and sells his own line of training videos.

Mike also performs stand-up comedy routine called, “Shitsu Kigeki, If It’s Japanese, It’s Got to be Good!”, a routine that pokes fun at quality, Lean, Six Sigma, Consultants, Auditors, Leadership, and ISO 9001in the areas of business and quality.

Most recently, Mike has started to perform a Dr. W. Edwards Deming impersonation and a Dr. Deming televangelist, to further promote the teachings of our greatest quality guru.

Not afraid of saying it like it is, Mike writes his own column in QualityInsider.com, where he is known as The Whys Guy. Mike was voted as one of the Best Speakers at the 2006 International Conference on ISO 9001.

Mike specializes in ISO 9001, Lean, Leadership, Deming, and Six Sigma. Mike is an ASQ Certified Six Sigma Black Belt, Quality Auditor, Quality Engineer, and Quality Manager.

After graduating with an engineering degree from the University of Illinois, Mike worked for the Saturn Corporation of GM Corp. and Seaquist Perfect Dispensing, and since ‘94 as an independent consultant

Section Awards and Elections

In this segment the ASQ St. Louis section will recognize individuals who have contributed to the advancement of the section. The Section Scholorship recipient will also be announced. The awards will be followed by elections to the 2008-2009 ASQ St. Louis Leadership Committee.

Section members and guests do not have to attend the Spring Conference to register for the event. Please register by Wednesday, April 2, by visiting the online registration page.

ASQ St. Louis members who register and prepay online for membership meetings are entitled to a $5 discount, which brings the meeting fee down to $20.

You can also send an email to registration@asqstlouis.org, call the Engineers’ Club of St. Louis at (314) 533-9333 or send a fax to (314) 533-9336.

March 2008 Membership Meeting

2008-03-05T10:00:00.000-08:00

First Presentation: Speed Networking – facilitated by Beth Cudney of Missouri University of Science & Technology, and Steve Mundwiller of Bizmanualz

Second Presentation: Fun in the Workplace – A Quality Idea, presented by Sally Young, Quality Engineer at Boeing.

Tuesday, March 18, 2008
Orlando Gardens
2050 Dorsett Village, Maryland Heights, MO 63043
(314) 453-9000

5:30 - 6:00 pm: Registration and Social
6:00 - 7:00 pm: First Presentation – Speed Networking – facilitated by Steve Mundwiller and Beth Cudney
7:00 - 8:00 pm: Dinner & Section Business
8:00 - 9:00 pm: Second Presentation – Fun in the Workplace presented by Sally Young.

Please register by Monday, March 17, by visiting the online registration page (click here). You can prepay for membership meetings via credit card on safe and secure web environment.

Members who register and pre-pay online are entitled to a $5 discount, which brings the meeting fee down to $20.

You can also send an email to registration@asqstlouis.org, call the Engineers’ Club of St. Louis at (314) 533-9333 or send a fax to (314) 533-9336.

Map to Orlando Gardens

Driving Directions

From Lambert International Airport to Orlando Gardens:

Head toward the I-70 E entry ramp and go onto I-70W - go 3.6 mi
Take exit 232B-A to merge onto I-270 S toward Memphois - go 2.6 mi
Take exit 17 and turn right onto Dorsett Road - go 0.5 mi
Arrive at 2050 Dorsett Village Plaza, Maryland Heights, MO 63043

Click Here To Go To Orlando Gardens’ Website

March 18, 2008 Membership Meeting Highlights

First Presentation

Speed Networking
Facilitated by Beth Cudney, Assistant Professor, Missouri University of Science & Technology, and Section Chair-Elect Steve Mundwiller, Director of Quality, Bizmanualz.

Speed networking is a structured approach to make potential business contacts. It allows people to meet and talk to at least 4 times as many new contacts as a normal event. This event will enable you to talk to individuals about your business and hear about others businesses. Come make promising new business contacts and bring business cards!!!

About the Speakers

Beth Cudney, Ph.D. is an Assistant Professor at Missouri University of Science and Technology. She holds a B.S. in Industrial Engineering from North Carolina State University, Master of Engineering in Mechanical Engineering from the University of Hartford, MBA from the University of Hartford, and a Ph.D. in Engineering Management from the University of Missouri – Rolla. Beth also holds several ASQ Certifications including Certified Quality Engineer, Certified Six Sigma Black Belt, Certified Quality Process Analyst, and Certified Manager of Quality/Organizational Excellence.

Steve Mundwiller is the current Chair-Elect for the St. Louis ASQ Section, which puts him in the role of Spring Conference Chair. Steve has served on the Leadership Committee since 2004, and has also served the St. Louis ASQ section as an instructor for the CQA Refresher Class.

Steve is involved with developing and improving the Quality System at Bizmanualz, Inc., as well as developing improved business systems for client companies. Periodically, Steve will also lead training sessions for topics in ISO 9000, Internal Auditing, Quality Tools, Root Cause Analysis, Statistical Process Control, and Manufacturing Improvement.

Prior to joining the staff at Bizmanualz, Steve was the Principal at SME Quality Resources. SME Quality Resources provided consulting services, training & mentoring, and systems development to manufacturing sectors, both public and private. In addition, Steve has been an instructor for St. Louis Community College, teaching classes in ISO 9000 and Quality Tools.

Steve’s prior experience includes many years improving, developing, implementing, and auditing in the pharmaceutical, medical device industries.

Second Presentation

Fun in the Workplace – A Quality Idea
Presented by Sally Young, Quality Engineer & Six Sigma Master Black Belt, Boeing

The words "fun" and "work" may seem totally unrelated. However, this session will provide examples of how you can have fun at work. Building upon information gained at the 2007 ASQ World Conference session "Fun in the Workplace -- A Quality Idea", we will explore some ways to introduce fun into the workplace.

About the Speaker

Sally Young is currently a Quality Engineer and Six Sigma Master Black Belt for The Boeing Company in St. Louis. She has served the Quality organizations of McDonnell Douglas / Boeing for 26 years supporting manufacturing, program and functional operations. Having
been involved in technical fields throughout her career (MS and BS in Mathematics from SIU-Edwardsville and the Quality profession), she has learned the value of incorporating fun into the job. Over the years, she has developed techniques to incorporate fun into learning, project
management and the daily work environment. In addition to her quality role, she designed and implemented the course "What Seeds Are You Planting?", a course on valuing and appreciating others.

ASQ involvement:

Member since 1979
Certifications: CQE, CQIA, SSBB
Previous membership chair
Presenter at membership meetings and spring conferences
Currently serving as the St. Louis site focal for the ASQ/Boeing Organizational Membership

February 2008 Membership Meeting

2008-01-31T07:28:00.000-08:00

Before and after dinner presentations by Kevin McManus, Performance Improvement Coach, Great Systems!

Session I: Pursuing Process Excellence – What’s Holding You Back?

Session II: Process Excellence from the Inside Out – Who Needs Top-Down Support?

The Membership Meeting
will be preceded by a
half-day workshop.
View details

Tuesday, February 19, 2008
Engineers’ Club of St. Louis
4359 Lindell Blvd. St. Louis, MO 63108
(314) 533-9333

5:30 – 6:00 pm: Registration & Social
6:00 – 7:00 pm: First Session – Pursuing Process Excellence by Kevin McManus
7:00 – 8:00 pm: Dinner & Section Business
8:00 – 9:00 pm: Second Session – Process Excellence from the Inside Out by Kevin McManus

Please register by Monday February 18 by visiting the online registration page (click here). You can prepay for membership meetings via credit card on safe and secure web environment.

Members registering and pre-paying online are entitled to a $5 discount, which brings the meeting fee down to $20.

You can also send an email to registration@asqstlouis.org, call the Engineers’ Club of St. Louis at (314) 533-9333 or send a fax to (314) 533-9336.

Map to Engineers' Club of St. Louis

View Larger Map

Driving Directions
From Lambert International Airport to Engineers’ Club of St. Louis

Head toward the I-70E entry ramp and go onto I-70E - go 0.7 mi
Take exit 238B to merge onto I-170 S - go 7.9 mi
Take exit 1A to merge onto I-64 E/US-40 E toward St Louis - go 4.7 mi
Take exit 36B for Kingshighway N - go 0.2 mi
Merge onto S Kingshighway Blvd - go 0.9 mi
Turn right at Lindell Blvd - go 0.7 m
Arrive at 4359 Lindell Blvd. St. Louis, MO 63108

February 19, 2008 Membership Meeting Highlights

Before-Dinner Presentation (Session I)

Pursuing Process Excellence – What’s Holding You Back?

Presented by Kevin McManus
Performance Improvement Coach, Great Systems

Most organizations want to go faster – they want to reduce accidents and errors, improve customer satisfaction, and reach higher levels of performance in general. Unfortunately, many struggle to attain, let alone sustain, process excellence, in spite of their efforts to install improvement approaches such as six sigma and lean practices. What’s holding them back?

With most implementation efforts, project teams and training courses are used to drive the performance improvement initiative. While a project team approach, where a select percentage of employees regularly participate in improvement activities, can deliver significant short term gains, it is not enough to either build the use of these techniques into an organization’s work culture or create a way of doing work that is sustainable over the long term.

The small percentage of truly high performance organizations that exists has figured this out. They realize that sustained success over time cannot be realized by relying on project teams and training alone. Instead, they design their work systems to make it mandatory that each employee, and in particular, each process owner, both learn these skills and use them on a daily basis. This presentation will help you create a plan for making such changes yourself.

After-Dinner Presentation (Session II)

Process Excellence from the Inside Out – Who Needs Top-Down Support?

Presented by Kevin McManus
Performance Improvement Coach, Great Systems

While it may be frustrating to do, you can make change happen within your own sphere of influence even when those you report to don’t support you, or when the executive team won’t support an organization wide process excellence initiative. By using the basic tools that high performance companies regularly use on those processes you can directly influence, you can both improve your own understanding of how these tools can work and help demonstrate to others that effective tool use does make a difference.

The personal pursuit of process excellence is really not that complicated. All you really need to do is define those processes you own, the customers of those processes, the counts and measures that are needed to gauge process improvement, and the waste streams that are preventing you from attaining higher levels of performance. Once you have done this, you can find the root causes of that waste, implement corrective actions to address those root causes, and continue to measure process performance to see if your changes are having the desired effects.

In this workshop, you will set up the basic process definition and measurement tools that are needed to drive process excellence from the inside out.

Workshop Objectives:

In this workshop, you will learn how to:

Use a process definition matrix to define your key processes
Set up a spreadsheet for tracking and trending the performance of any process
Define a waste incident database to help you find high leverage waste areas
Create a plan for addressing your key process problems

About the Speaker

Kevin McManus is a performance improvement coach for Great Systems! and an international trainer for the TapRooT root cause analysis process. During his twenty six years in the business world, he has served as an Industrial Engineer, Training Manager, Production Manager, Plant Manager, and Director of Quality.

He holds an undergraduate degree in Industrial Engineering and a MBA. Kevin has been a member of IIE for more than twenty-six years,and has served as Senior VP of Continuing Education on the IIE Board of Trustees. He has served as an Examiner and Senior Examiner for the Malcolm Baldrige National Quality Award for eight years. Kevin also writes the monthly performance improvement column for Industrial Engineer magazine, and he has published a book entitled “You Can’t Win Indy in an Edsel – How to Develop a High Performance Work Culture.”

Please register by Monday February 18 by visiting the online registration page (click here). You can prepay for membership meetings via credit card on safe and secure web environment.

Members registering and pre-paying online are entitled to a $5 discount, which brings the meeting fee down to $20.

You can also send an email to registration@asqstlouis.org, call the Engineers’ Club of St. Louis at (314) 533-9333 or send a fax to (314) 533-9336.

Half-Day Workshop - Pursuing Process Excellence

2008-01-30T07:00:00.000-08:00

Pursuing Process Excellence - How to Sustain Your Improvement Efforts

Half-Day Workshop delivered by
Kevin McManus, Performance Improvement Coach, Great Systems!

Tuesday, February 19, 2007
1:00 - 5:00 pm (prior to the February Membership Meeting)
Engineers' Club of St. Louis
4359 Lindell Blvd. St. Louis, MO 63108 (map)
(314) 533-9333

Workshop is open on a first-come, first-served basis to the first 25 registrants

Registration fee for the workshop is $25

Register for the workshop and/or the February Membership Meeting
Please register by Monday February 18 by visiting the online registration page (click here). You can prepay for membership meetings via credit card on safe and secure web environment.

You can also send an email to registration@asqstlouis.org, call the Engineers’ Club of St. Louis at (314) 533-9333 or send a fax to (314) 533-9336.

About the Workshop
Most organizations want to go faster - they want to reduce errors and costs, improve customer service, and reach higher levels of performance in general. Unfortunately, many struggle to attain, let alone sustain, process excellence, in spite of their efforts to install improvement approaches such as six sigma and lean practices. What's holding them back?

With most implementation efforts, project teams and training courses are used to drive the performance improvement initiative. While a project team approach, where a select percentage of employees regularly participate in improvement activities, can deliver significant short term gains, it is not enough to either build the use of these techniques into an organization's work culture or create a new approach to doing work that is sustainable over the long term.

The small percentage of truly high performance organizations that exists has figured this out. They realize that sustained success over time cannot be realized by relying on project teams and training alone. Instead, they design their work systems to make it mandatory that each employee, and in particular, each process owner, both learn these skills and use them on a daily basis. This workshop will help you create a plan for making such changes yourself.

In this workshop, you will learn how to:

Model the approaches used by high performance organizations to streamline your own change effort
Clarify the degree to which you are willing make the changes for sustaining true process excellence
Identify specific workplace changes that are need to build process excellence into each person's job
Overcome those system barriers that typically derail process excellence efforts in most organizations
Create an action plan for implementing your workshop learnings and strategies

January 2008 Membership Meeting

2008-01-07T15:40:00.000-08:00

First Presentation: Emotional Intelligence in the Workplace by Jim Zaitz, Organization Development Specialist, GMAC Insurance.

Second Presentation: Personal Power Profiles: Understanding the Three Aspects of the Mind by Dixie Gillaspie, Co-founder and President, Pure Synchrony.

Tuesday, January 15, 2008
Favazza’s
5201 Southwest Ave St. Louis, MO 63139
(314) 772-4454

5:30 - 6:00 pm: Registration and Social
6:00 - 7:00 pm: First Presentation – Emotional Intelligence in the Workplace presented by Jim Zaitz
7:00 - 8:00 pm: Dinner & Section Business
8:00 - 9:00 pm: Second Presentation – Personal Power Profiles presented by Dixie Gillaspie

Please register by Monday, January 14, by visiting the online registration page (click here). You can prepay for membership meetings via credit card on safe and secure web environment.

Members registering and pre-paying online are entitled to a $5 discount, which brings the meeting fee down to $20.

You can also send an email to registration@asqstlouis.org, call the Engineers’ Club of St. Louis at (314) 533-9333 or send a fax to (314) 533-9336.

Map to Favazza’s

Driving Directions

From Lambert International Airport to Favazza's:

Head toward the I-70 E entry ramp and go onto I-70E - go 0.7 mi
Take exit 238B to merge onto I-170S - go 7.9 mi
Take exit 1A to merge onto I-64E towards St. Louis - go 4.5 mi
Take exit 36A and merge onto South Kingshighway Blvd - go 1.1 mi
Turn right at Southwest Ave - go 0.4 mi
Arrive at 5201 Southwest Ave, St Louis, MO 63110

Click Here To Go To Favazza’s Website

January 2008 Membership Meeting Highlights

First Presentation

Emotional Intelligence in the Workplace

Presented by Jim Zaitz
Organization Development Specialist
GMAC Insurance

In its simplest terms, emotional intelligence (EQ) is the dimension of intelligence responsible for our ability to mange ourselves and our relationship with others. To get to the next level of competence, we must blend the intellect we have with the invaluable competencies of EQ. So much emphasis has been placed on intellect in the past. And, intellect is invaluable. This class will provide the frame work for you to work with your team more effectively by increasing your self-awareness, managing your emotions, pickup on social cues and building effective working relationships.

In this presentation you will:

Learn key concepts in Emotional Intelligence
Understand the business case for EQ
Discover your EQ skill levels
Learn EQ skill techniques that enable you to monitor and manage your emotions and behaviors for your own benefit and that of your team

About the Speaker

Jim Zaitz is an Organizational Development Specialist for GMAC Insurance. He is responsible for leading continuous improvement projects throughout GMAC. Jim develops and designs new training courses as well as facilitates training. He has an extensive background that ranges from working for the Division of Child Support Enforcement to Six Sigma Green Belt Project Manager. Jim holds Bachelor of Science degrees in both Psychology and Economics and a Masters degree in Human Resource Training and Development.

Second Presentation

Personal Power Profiles: Understanding the Three Aspects of the Mind

Presented by Dixie Gillaspie
Co-founder and President, Pure Synchrony

This presentation introduces attendees to the three aspects of the human mind with a focus on conation, the instinctive dimension of the mind that predicts how people will take action. We’ll discuss how the human element impacts the success of any business and how business processes and products can be improved by understanding how people are driven to behave and how development teams can use an individual’s method of operation, or MO, to increase creative problem solving and organizational effectiveness.

In any business success depends on creating a system that causes the employees and the consumers to take action in a certain fashion, experience a sense of satisfaction from having taken that action, and become motivated to repeat that action or take further action. Understanding conation; or the instincts that cause people to take action in certain ways that are natural and predictable, has powerful implication both in creating a highly functioning workforce and in creating products and services that resonate with the end user.

Objectives:

Attendees gain insights into design that is not simply intuitive, but instinctive.
Participants learn techniques for engaging and satisfying instinctive needs of others.
Development strategies improve when you understand how individuals are “hard-wired” to take action.
Development teams create multi-dimensional services more efficiently when they have instinctive synergy.
Development teams will avoid inertia or conflict when they have instinctive synergy.

About the Speaker

Dixie Gillaspie is the co-founder and President of Pure Synchrony, a “people-focused business consulting firm.” Whether coaching a business leader or an entire team, Dixie’s strengths are rooted in her ability to quickly hone in on what she terms “disconnects” in a business. Whether those disconnects exist between departments or team members, between management and teams or between systems and people, Dixie’s respect for individuals, and deep understanding of relationships and synergy, guide her in creating a strategy for bringing everything into alignment. Dixie has a real passion for growing businesses and her clients praise her ability to help them focus on their destination and eliminate the roadblocks that would keep them from reaching it.

Dixie works as an adviser, coach and mentor to her clients and their teams “creating synergy from conflict” and helping them identify and eliminate the roadblocks that are holding them back from achieving their potential. She is a Certified Kolbe Specialist and brings the power of understanding each individual’s striving instincts and Kolbe Action Modes™ into her consulting and coaching. Her talents for bringing people together make her a natural for Kolbe Team Success Seminars (TKM) and team and partner retreats. An engaging speaker, Dixie keeps several key presentations “on tap” and also offers customer workshops and lectures. Dixie’s business experience and people smarts, combined with her natural exuberance, have injected energy and added perspective for hundreds of organizations.

Please register by Monday, January 15, by visiting the online registration page (click here). You can prepay for membership meetings via credit card on safe and secure web environment.

Members registering and pre-paying online are entitled to a $5 discount, which brings the meeting fee down to $20.

You can also send an email to registration@asqstlouis.org, call the Engineers’ Club of St. Louis at (314) 533-9333 or send a fax to (314) 533-9336.

December 2007 Membership Meeting

2007-11-13T15:11:00.000-08:00

Bring an unwrapped gift for children at Epworth and receive $10 off a future membership meeting!

First Presentation: Quality in the Pharmaceutical Industry, presented by Larry Mattson, KV Pharmaceutical.

Second Presentation: Trivia Night, hosted by Jim Ebone, Quality Manager, Marlo Coil (and Comedian in Residence, ASQ St. Louis).

Tuesday, December 4, 2007
Sunset 44 Bistro
118 West Adams Avenue, Kirkwood, MO 63122
(314) 965-6644

5:30 – 6:00 pm: Registration & Social
6:00 – 7:00 pm: First Presentation – Quality in the Pharmaceutical Industry, presented by Larry Mattson, KV Pharmaceutical.
7:00 – 8:00 pm: Dinner & Section Business
8:00 – 9:00 pm: Trivia Night, hosted by Jim Ebone, Quality Manager, Marlo Coil (and Comedian in Residence, ASQ St. Louis).

Please register by Monday, December 3, by visiting the online registration page (click here). You can prepay for membership meetings via credit card on safe and secure web environment.

Starting this year, members registering and pre-paying online are entitled to a $5 discount, which brings the meeting fee down to $20.

You can also send an email to registration@asqstlouis.org, call the Engineers’ Club of St. Louis at (314) 533-9333 or send a fax to (314) 533-9336.

Map to Sunset44 Bistro

Sunset 44 Bistro Website

Driving Directions

From Lambert International Airport to Sunset 44
Head west on Lambert International Blvd – go 0.8 mi
Turn left and merge onto I-70 W - go 0.5 mi
Take the Lindbergh Blvd exit 235A-B, follow signs - go 0.7 mi
Merge onto Lindbergh Blvd - go 10.0 mi
Continue on N Krikwood Rd/US-61S/US-67S - go 1.4 mi
Turn Right at W Adams Ave - go 150 ft.

About the Presentations

First Presentation
Quality in the Pharmaceutical Industry
Presented by Larry Mattson, KV Pharmaceutical.

Quality in the pharmaceutical industry covers all aspects from documentation and validation through manufacturing processes to facility design and management. Larry will present a pharmaceutical case study/simulation game for teams to work on using concepts such as metrology, quality life cycle, auditing, method transfer, suppliers, compendial, and sampling.

Larry Mattson is the Quality Control Manager of Technical Services at KV Pharmaceutical. His responsibilities include managing metrology services, technology transfer, training, raw material methods development and validation, and research and implementation of new technology. Larry has 25 years of experience in pharmaceutical quality control/assurance. Prior to joining KV Pharmaceuticals, Larry was Quality Assurance Manager for Tyco Healthcare/Mallinckrodt we he was responsible for quality oversight of drug product manufacturing, packaging, warehousing, testing, and vendor auditing. In addition, Larry worked as Laboratory Manager at Forest Pharmaceutical managing QC and sampling operations and Associate Director of Celsis Laboratories managing contract lab operations and project management/sales. Larry holds a B.A. in Science and MBA from Webster University.

Second Presentation:
Trivia Night hosted by Jim Ebone

Since 1996 Jim has been the Quality Manager for DRS Marlo Coil where he led the registration effort to obtain ISO 9001 and maintain ASME U-stamp Certification. He participates in contract reviews, new product development, supplier surveys/surveillance, reviews work in process and final product audits, internal audits, corrective and preventative action, field service follow up. Jim has an extensive background in quality working for National Graphics, National Vendors, Carrier Air Conditioning, AM Sterilizer, Roper Corporation, and Ingersoll Rand.

Jim holds a BS in Civil Engineering from Christian Brothers University in Memphis, TN and an MBA from Auburn University in Montgomery, AL. Jim has been a member of ASQ since 1976. He is a Certified Quality Engineer (1986), Certified Quality Auditor (1996), and a Senior Member of ASQ.

October Membership Meeting

2007-10-02T13:13:00.000-07:00

Tour of Alberici

Presentation by Thomas Taylor, General Manager of Vertegy, an Alberici Enterprise. Q&A and Tour to Follow.

Tuesday, October 16, 2007
Alberici
8800 Page Avenue, Overland, MO 63114

5:30 – 6:00 pm: Arrival and Registration
6:00 – 6:45 pm: Presentation by Thomas Taylor
6:45 – 7:30 pm: Tour of Alberici
7:40 – 8:30 pm: Dinner & Section Business.
Dinner at Mandarin House Restaurant, 9150 Overland Plaza, Overland, Mo 63114

Please register by Monday, October 15, by visiting the online registration page (click here). You can prepay for membership meetings via credit card on safe and secure web environment.

Starting this year, members registering and pre-paying online are entitled to a $5 discount, which brings the meeting fee down to $20

You can also send an email to registration@asqstlouis.org, call the Engineers’ Club of St. Louis at (314) 533-9333 or send a fax to (314) 533-9336.

Map to Alberici

Driving Directions
From Lambert International Airport to Alberici

Head toward the I-70W entry ramp and go onto I-70E - go 0.7 mi
Take exit 238B to merge onto I-170 S toward Clayton - go 3.6 mi
Take exit 4 for Pabe Ave/MO-D - go 0.2 mi
Turn left at Dorsett Rd go - 0.1 mi
Turn Left to Arrive at 8800 Page Ave, St. Louis, MO 63114

Parking
Please park in the garage across from the main entrance and enter through the main entrance. Alberici will have someone at the door to direct people to the conference room for the presentation.

To Go to Mandarin House Restaurant

Head west on Page Ave and go 0.4 mi
Turn left at Overland Plaza (It's a Strip Mall with Schnucks, Marshalls
etc.)

About Alberici Tour

Presentation by Thomas Taylor

Thomas Taylor is the General Manager of Vertegy, an Alberici Enterprise. Thomas is a fourth generation construction professional turned sustainability consultant. He has served Alberici Corporation for over 20 years. Thomas represented both owner and construction manager on Alberici’s dual-certified Four Green Globes and LEED® Platinum Certified Headquarters. He holds a B.S. in Business Management from Southern Illinois University with a minor in Construction Management.

Alberici began in 1918 as a construction company. Today they are comprised of many different construction-related companies around the world. In 2002, Alberici decided to take a “green” approach to constructing their new corporate headquarters in Overland, MO. Their headquarters was designed and constructed to satisfy the LEED® Platinum criteria. The six categories which define LEED® include sustainable sites, water efficiency, energy and atmosphere, material and resource, indoor air quality and innovation.

Dinner to follow at Mandarin House Restaurant, 9150 Overland Plaza, Overland, MO 63114.

Please register by Monday, October 15, by visiting the online registration page (click here). You can prepay for membership meetings via credit card on safe and secure web environment.

Starting this year, members registering and pre-paying online are entitled to a $5 discount, which brings the meeting fee down to $20

You can also send an email to registration@asqstlouis.org, call the Engineers’ Club of St. Louis at (314) 533-9333 or send a fax to (314) 533-9336.

September 2007 Membership Meeting

2007-09-06T15:13:00.000-07:00

First Presentation: Effective Failure Reduction with RED (Risk in Early Design) by Katie Grantham Lough, Ph.D., University of Missouri - Rolla.

Second Presentation: Dialogic Approaches to Organizational Learning and Effectiveness by Ray Luechtefeld, Ph.D., University of Missouri - Rolla.

Tuesday, September 18, 2007
Sheraton Lakeside Chalet at Westport
191 Westport Plaza, St. Louis, MO 63146
(314) 878-1500

5:30 – 6:00 pm: Registration & Social
6:00 – 7:00 pm: First Presentation - Effective failure reduction with RED presented by Dr. Katie Grantham Lough
7:00 – 8:00 pm: Dinner & Section Business
8:00 – 9:00 pm: Second Presentation - Dialogic approaches to organizational learning presented by Dr. Ray Luechtefeld

Please register by Monday, September 17, by visiting the online registration page (click here). You can prepay for membership meetings via credit card on safe and secure web environment.

Starting this year, members registering and pre-paying online are entitled to a $5 discount, which brings the meeting fee down to $20

You can also send an email to registration@asqstlouis.org, call the Engineers’ Club of St. Louis at (314) 533-9333 or send a fax to (314) 533-9336.

Map to Sheraton Lakeside Chalet, Westport

Driving Directions
From Lambert International Airport to Sheraton Lakeside Chalet

Head toward the I-70W entry ramp and go onto I-70W - go 3.6 mi
Take exit 232 to merge onto I-270 S toward Memphis - go 2.6 mi
Take exit 17 for Dorsett Rd - go 0.2 mi
Turn left at Dorsett Rd go - 0.1 mi
Turn right at Progress Pkwy go - 0.9 mi
Continue on Westport Plaza go - 0.1 mi
Arrive at 191 Westport Plaza Drive, St. Louis, MO 63146

About the Presentations

First Presentation:
Effective Failure Reduction with RED (Risk in Early Design)
Presented by Katie Grantham Lough, Ph.D.

This presentation will discuss problems with state of the art failure analysis techniques. Also, the presentation will demonstrate the RED method to assist with some of the existing drawbacks of failure analysis. RED is a risk assessment method that can be applied as early as the conceptual design phase with minimal functional information needed from the product undergoing analysis. In order to mitigate risk and failures RED links failures to product function. The failure linkage also exists between product components so that as the design matures, so can the FMEA analysis. These linkages provide designers the ability to use catalogued historical failures as to prevent failures in new designs or redesigns. RED reuses failure information via matrix manipulations which calculate preliminary risk likelihood and consequence for specific areas of a product. This information is used to contribute significantly to initializing an FMEA. The information automatically pinpoints and ranks areas of concern in the product so that engineers can focus the significant portion of their efforts on risk mitigation.

Dr. Grantham Lough joined the Interdisciplinary Engineering Department of the University of Missouri - Rolla as an Assistant Professor in January of 2006. At UMR she develops and applies risk assessment methodologies to product design principles. These methodologies are aimed at educating novice engineers about critical issues in the design process. Before joining the UMR faculty, Dr. Grantham Lough served as a research scientist for 21st Century Systems where she currently holds a part time position. As part of 21st Century Systems she has added risk assessment techniques to their existing defense software products. Also, she was involved with projects to identify both hardware and software failures in mechatronic systems.

Second Presentation:
Dialogic approaches to organizational learning and effectiveness
Presented by Ray Luechtefeld, Ph.D.

Ray will present a common focus on the centrality of communication and dialogue to organization to increase team effectiveness. Fairly simple interventions in a conversation can significantly improve team performance. An experiment involving more than one hundred teams working in a problem-solving simulation showed that exposure to these interventions improved the quantitative measure of team performance. Improved team performance is the result of an improved ability to constructively handle conflict. Teams exposed to interventions are able to share information more effectively and come up with win-win solutions more readily than teams not exposed to the interventions.

Dr. Luechtefeld is an Assistant Professor at the Department of Engineering Management and Systems Engineering in the University of Missouri - Rolla. He received his B.S. degree in Electrical Engineering from the University of Missouri - Rolla, his MBA from the University of Minnesota, and his Ph.D. from Boston College. Dr. Luechtefeld has nine years of industrial experience as a Development Engineer with IBM. He has consulted to numerous businesses and organizations and is a Senior Member of IEEE.

Please register by Monday, September 17, by visiting the online registration page (click here). You can prepay for membership meetings via credit card on safe and secure web environment.

Starting this year, members registering and pre-paying online are entitled to a $5 discount, which brings the meeting fee down to $20

You can also send an email to registration@asqstlouis.org, call the Engineers’ Club of St. Louis at (314) 533-9333 or send a fax to (314) 533-9336.

June Membership Meeting

2007-06-04T07:58:00.000-07:00

This is an annual joint meeting of the ASQ St. Louis Section and the Consortium of Supply Chain Management.

Cathie Farroll and Paula Hughes, representing MoDOT will provide information about the first, and largest, design-build project in the history of the Missouri Department of Transportation. Their presentation will include the compelling reasons for accomplishing the project now, how the project will be accomplished and what measures are being put in place to mitigate the challenges of maintaining the regional roadway network for all the motorists who use sections of I-64 that will be closed during various stages of the construction.

Tuesday, June 19, 2007
Sheraton Lakeside Chalet - Westport
191 Westport Plaza Drive
St. Louis, MO 63146
(3

14) 878-1500

5:30 - 6:00 pm: Registration and Social
6:00 - 7:00 pm: First Presentation - Cathie Farroll
7:00 - 8:00 pm: Dinner & Section Business
8:00 - 9:00 pm: Second Presentation - Paula Hughes

Please register by Sunday June 17 by visiting the online registration page (click here). You can prepay for membership meetings via credit card on a safe and secure web environment.

You can also send and email to registration@asqstlouis.org, call the Engineers' Club of St. Louis at (314) 533-9333 or send a fax to (314) 533-9336.

Map to Sheraton Lakeside Chalet

Driving Directions
From Lambert International Airport to Sheraton Lakeside Chalet

Head toward the I-70W entry ramp and go onto I-70W - go 3.6 mi
Take exit 232 to merge onto I-270 S toward Memphis - go 2.6 mi
Take exit 17 for Dorsett Rd - go 0.2 mi
Turn left at Dorsett Rd go - 0.1 mi
Turn right at Progress Pkwy go - 0.9 mi
Continue on Westport Plaza go - 0.1 mi
Arrive at 191 Westport Plaza Drive, St. Louis, MO 63146

About the Presenters

Cathie Farroll has more than 20 years experience in transit and transportation. She managed Public Involvement and Project Communications for both the St. Clair County and Cross County MetroLink Expansions.

Cathie is now with HNTB, an engineering, architecture and planning firm. She is a consultant to MoDOT, providing expertise in communications, project information and governmental relations.

Cathie completed her bachelor’s degree at Lindenwood University and her MBA at Fontbonne University, while working full time at Metro, the local transit provider in the St. Louis region.

Paula Hughes has over eight years of project management, public involvement and transportation planning experience and five years of market research and operations management experience.

For Vector Communications, Paula currently provides community outreach as a part of the Gateway Constructors public information team for the New I-64 Project and public engagement consultancy services for the Northside -Southside Transit Improvements Study.

As a consultant, Paula’s primary duties revolve around public participation and operations evaluations in the policy areas of transportation, community planning and human services coordination. Paula received a bachelor’s degree in Communications from Truman State University (formerly Northeast Missouri State University) and a Master of Science degree in Transportation Planning and Management from Texas Southern University.