Posted on Friday, October 31, 2008
Quality Systems Analyst - Maverick Technologies

The Quality Systems Analyst will be responsible for the following:

• Reporting to the Director of Quality on Customer Service and Quality Program areas assigned.
• Maintains the Quality Program and leads change management activities when improvements are identified and implemented in the Quality Program.
• Prepares program guidelines, status reports and presentations for executive staff.
• Performs audits of project team compliance to the Quality Program.
• Provide administrative support as assigned by the Director of Quality.
• Design and Implement Customer Feedback measurement systems, maintain and analyze data and prepare reports.
• Develop training material, prepare lesson plans, and conduct Quality Program training.
• Maintain the corporate database of personnel resumes and skills attributes.
• Assist Director of Quality with helping MAVERICK Project Managers earn their PMP Certification and tracking progress.
• Assist Director of Quality in tracking/maintaining Professional Engineer licensure data and professional development.
• Assist Director of Quality with other Quality related initiatives as necessary.
• Desire and ability to earn PMI PMP certification within one year.

Required Skills:

• Education/experience requirements: Bachelors degree from an accredited educational institution authorized to grant degrees with at least 24 semester hours in any combination of the following fields: marketing, accounting, contracts, industrial management, quantitative methods, or organization and management.
• Three (3) years of experience in a process improvement role with primary focus on project execution and customer service in a business to business environment.
• Experience with administration of corporate Quality Programs.
• Experience with certification processes such as ISO beneficial, but not required.
• Experience/Training in structured quality methodologies such as Six Sigma or TQM strongly preferred.
• Prior management or supervisory experience is preferred.
• Experience working in a project or professional services delivery environment strongly preferred.
• Must also possess working knowledge of MS Office Word, Excel, Access and be able to use online tools to support obtaining and analyzing metrics.
• Strong oral, written and presentation skills including ability to interact with clients and MAVERICK teams in person and via phone.
• Demonstrated process/quality improvement leadership.
• Strong Analytical skills to review company wide performance data from customer feedback and prepare summary information for review by management and other employee stakeholders.
• Ability to work with Regional operations to maintain compliance to the MAVERICK Quality Program. Ability to objectively perform audits of projects and identify areas to improve and best practices to incorporate into our processes.
• Ability to manage and communicate both vertically within the Quality team and in a matrix project management environment.
• Ability to adhere to and champion the MAVERICK Quality Program.
• Office Work Environment with ability to work remotely as needed.
• Independent as well as team work.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Please visit our website at http://www.mavtechglobal.com/

If interested in the Quality Systems Analyst position, please contact Melissa Scott, Talent Acquisition Associate – MAVERICK Technologies, at Melissa.Scott@mavtechglobal.com.

# posted by ASQ St. Louis @ Friday, October 31, 2008