●  Writing Techniques

    ●  Various Styles and Formats, including “Contemporary Format” from

          one of the most successful QA recruiters in the USA

    ●   Including additional documents such as Personal Bio, Resume Addendum and More

 Wow Them during the Interview:

    ●  Do’s and Don’ts

    ●  Role Playing

    ●  What to Expect

    ●  Proven Interview Techniques

    Where:   Bizmanualz*

    When:   Saturday, March 27, 2010

    Time:   8:00 am to Noon

    Cost:   ASQ Members - $99; Non-Members $199, for ASQ members between jobs or for full-time students, the reduced fee is $59.

    Registration:   https://www.123signup.com/register?id=mzddt

Refreshments will be pro vided

*This workshop will be held in Bizmanualz training room at 7777 Bonhomme, suite 2222, Clayton, MO – Free Parking

Your Training Professional:   

Steve Mundwiller is currently the Director of Quality Assurance & Regulatory Affairs for Allied Healthcare Products in St. Louis, MO. He oversees a staff that includes both union and non-union individuals. He is an experienced hiring manager and has been professionally trained in the interviewing process.

Steve has served many organizations through implementing Quality Systems, through mentoring & providing instruction to thousands of individuals on both the hourly and professional levels, and  by performing Quality System Audits, including: American Home Products, Sherwood Medical, Georgia-Pacific, Northrop-Grumman Ship Systems, Boeing, Willamette Industries, Woodward Governor, General Electric Jet Engine Systems, Tyco, Alcoa, Weyerhaeuser, Intercon Chemical, SAIC, Howmet Castings, and Edward Jones.

Steve is a board member of the St. Louis Section of the American Society for Quality (ASQ) and is the current Section Chair.  He holds ASQ certifications as a Quality Systems Manager (CQMgr.), Quality Systems Auditor (CQA), Quality Process Analyst (CQPA), and Six Sigma Green Belt (CSSGB).  In addition, Steve is an RAB/QSA certified Principal Auditor.  Steve is a former Missouri Quality Award Examiner.

Map & Directions: http://www.mapquest.com/mq/1-Gl3x*TtwSNqD

Minutes of 2-23-10 ASQ Leadership Committee Meeting

At Favazza’s in St. Louis, MO

Prepared 2-23-10 by Kim Rochetti

 Participants:      John O’Reilly, Tony Indihar, Kunita Gear, Denise Arthur, Resa Manson, Mary Ellen Rowland, Jim Ebone, Linh Dye, Randy Thompson, Ed Vallaroni, and Kim Rochetti.

 1)  Meeting called to order at 6:09 PM by Steve Mundwiller

 Steve introduced new member Ed Vallaroni who will take the Education role and the LC introduced themselves.

 2)  January 10 Minutes Approved as Prepared - It was moved, seconded, and approved to accept the minutes as prepared.

 3)  Financial and Treasurer’s Report by Resa. -   At beginning of fiscal year, July, we had  $77,288, and now we have $81,346.  Resa supplied a copy of the reconciliation of the last statement.  Our CD has $65,328.36; checking has $15867.76.  The B of A statement was passed around. 

 4) March Exam Proctors - We are set up for the Mar. 6 exams with four proctors (Evelyn Stancel, Brian Wallace, Eric and Mary Ellen) at Engineer’s Club with 19 people sitting for exams.

5) Misc. Items

a). June Joint Meeting - We have done this for four years and has been set up by APICS for the last two years and now it’s our turn so ASQ will be planning the arrangements this year.  A speaker is in the works for a general topic that would please all organizations.

APICS leader, David Shaw, and Steve have discussed the venue, Sheraton-West Port, as a possibility. Steve has contacted PMI organization in regards to inviting them to our joint meeting. 

b). 2010/2011 Leadership Committee - John O’Reilly has been nominated for Chair, Kim Rochetti for Vice Chair, Denise Arthur for Secretary, Randy Thompson for Treasurer, Mary Ellen Rowland for Awards and certifications, Ed Vallaroni for Education, Tony Indihar for scholarships and venues, Kunita Gear for membership, and Linh Dye for website.

c). Email blasts: Steve and Linh to meet - to go over a few questions soon.

d). Report on special session - Meeting with elected officers, new and existing, and Rob Herhold attended to help start the transition to new responsibilities in new leadership positions along with informing team of general ASQ-national information. 

6)  SMP Report - We have no plans right now to move any of the $15K+ into investments; we need to have it on reserve for potential expenses.  The CD is due soon.  We have allocated monies to the world conference.  Steve believes $8-10K is plenty to reserve but for the 1% return, is it worth moving?  Steve suggested keeping CD and checking amount for the next month and make the decision at the next leadership meetings.  A motion was moved and seconded and approved for the treasurer’s report.  The midterm financial audit is in work.  Membership certification is at 57 vs. goal of 60 with two exams left.  Meeting attendance average is at 62 vs. goal of 60.  Membership satisfaction score is 4.3 vs. goals of 4.0.  Membership total goal was 875, January’s total was 982.  Membership retention is being rolled up right now; goal is 70%.  Half-day workshop goal was four.  We have had one with three planned.  World conference goal was to have 80 volunteers and we currently have 100.  Sr. members goal was increased to 20 and we have 12 sr. members currently.

7) Education Report - Upcoming workshops with Kim Rochetti and Cindy Brendel on Career Development is Mar. 6; Steve on interviewing and resumes on Mar. 20 at Bizmanuals, and John on facilitation skills, Apr. 10, both at St. Charles Community College.  Bizmanuals has offered this office to use for small attendance and certications for $100.  There are drinks there and it is centrally located.   Another possible venue is DePaul Conference Center that serves food and drinks as requested.

8). Member value at WCQI -

a). Section 1304 Booth - Theme is ‘value of an ASQ membership’ such as increased salary, networking opportunities, certification opportunities, and senior membership, etc.. 

b). Value Brochure - We will hand out brochures showing the benefits of ASQ.

c). Volunteers need to commit to two-four-hour terms for free attendance starting the Friday before.

d) A section 1304 section reception will be held as ASQ’s expense and all members are invited.  Retention is more probable if they stay at least two years so our focus is keeping members the first two years since a high percentage leave after one year. 

e) Incentive to join - get an admission ticket to join a meeting at the conference.

f) Incentive to get others to join - recruiter gets a free dinner for getting others to join.

Randy reviewed comments and recommendations from evaluations.

9. Scholarships - We have 12 scholarship forms right now for two $1000 scholarships. 

10)  March Meeting -

• a) Programs - Dave and Buster’s show room is reserved. We need the names of those receiving certifications for early March.
• b) Game cards - Haven’t requested at this time; doesn’t appear to be in demand. Seventy cards cost $350. A motion presented, seconded to discontinue game cards and was not approved due to 5 to 6 vote. A second motion offered to amend the motion to offer 30 cards upon request and this was not approved. So, by default, LC will provide game cards to all attendees. We are financially able to do this.
• c) Section awards - are determined.
• d) Free attendance - This has been done in the past. Should we do the same this year? The cards and free attendance will affect the budget but we are good financially. LC decided to keep the tradition. We need a list of those that got certifications and then send letters out - John will complete.

11.) Around the Table

Kim -   We have a great Career Development Workshop prepared.

Denise - N/A

Tony -  Awards: recognition is given and then people get it and sit down.  Can we do anything else than just read their name this year?   It is something to think about for discussion at next LC.

Ed -  N/A

John - ‘Working on really neat venues for next year; you don’t want to miss them’.  Gordon Skattum, of Rockford, IL, who is new to St. Louis, is an ASQ fellow from the Chicago chapter.  Steve suggested we get him to present at one of the fall sessions.

Mary Ellen - N/A

Linh - Tony, will you update the program for March?  Yes, when can I get all the information.

Randy -N/A

Kunita - 20 new members for January.

Resa - Do we need to talk about the banner, graphics, volunteer process, etc.?  Yes, we have it in work and will let you know how to make the banner.

Jim - Do we know what’s going on with Steve Hyland?  He’s interested in coming back for the next year.  Anyone know what’s happened to Will Meyer?  He’s been on travel.  Jim has a lot of information to share with others if they are out of work from his out-placement experience. 

9) Meeting adjourned at 8:11.

When: Tuesday, March 16, 2009

Where: Dave & Buster’s, 13857 Riverport Dr., St. Louis, MO 63043

Program: 

5:30 PM           Registration Opens

6:00 PM           Networking and Games (Complimentary Gift Card Included)

6:30 PM           Dinner

7:00 PM           After Dinner Program: 

                             Section Elections, Awards, Scholarships

                             Recognition of New ASQ Certifications in 2009

Invite your friends and co-workers to join us.  Meet new friends and see old friends! 

Please register by Friday, March 12, by visiting the online registration page. ASQ St. Louis members who register and prepay online for membership meetings are entitled to a $5 discount, which brings the meeting fee down to $25.

You can also send an email to registration@asqstlouis.org

Come enjoy a wonderful dinner and a great social event!

Directions to Dave and Buster’s in Earth City

We require experience and familiarity with:  ISO 13845; CE registration; CAPA; and GMP.

You will be responsible for compliance with ISO 13485, CE registration, CAPA, and FDA regulations and coordination with all regulatory authorities including FDA, Health Canada, and the EU.

Daily activities include the above and responsibility for maintenance of technical files and regulatory records; SOP’s and SOP training; and internal audits.

This is a hands on position responsible for all aspects of quality assurance and quality control working with the Plant Manager, 25 employees, and reporting to the President of the Company.

We are a small closely held company, in business for over 25 years, located in our own facility in O’Fallon, Missouri, a suburb of St. Louis.  For more information visit our web site at www.eye-ko.com.

Please forward your resume, salary history and requirements to employment@eye-ko.com.

Syberg’s at WestPort

1. Open 6:00 pm

2. Approve Minutes - Kim 2 minutes

3. Treasurer’s Report and Approve -Resa 4 minutes

4. Additional Financial Updates - Resa 4 minutes

5. General Business - John 20 minutes

a)   Introduction and Approval of LC Officer Slate for 2010-11 

• Chair - John O’Reilly
• Chair Elect - Kim Rochetti
• Treasurer - Randy Thompson
• Secretary - Denise Arthur

b)   Names for Awards and Recognition to SEM                                                                                         

• Kauffman Award for Service to ASQ
• Vezeau Award For Technical Achievement
• Dr. Robert Deufel Extra Measure Award for Service to STL Section
• Volunteer Excellence Award

c)   Rod Toro Expense Request Approval

d)   SMP Update

e)   Refresher Class Status

Order Dinner                                                                           5 minutes (~6:30)

6. Education (Workshop Update) - Denise 10 minutes

• Other Workshop Dates?
• Refresher Classes

7. Programs - John 15 minutes

• Jan - Favazza’s - Volunteers for Registration
• Feb - Ed Valorrini and Missouri Enterprise
• Mar - Awards, Elections, Scholarship, and Certification Recognition
• April -Tom Crespi and Chris Anderson
• May - Engineer’s Club
• June - Joint Meeting (ASQ to Sponsor)
  • Sheraton Westport Chalet
  • Discussion of Alternate Venues of Venues We Want This Spring

Dinner                                                                                            30 minutes (~7:00)

8.  Membership Activity Summary - Kunita 7 minutes

• Membership count
• Those Earning 2008 ASQ Certifications to
• Attend the March Meeting at No Charge
• Other Membership and Meeting Attendance Initiatives

9.   Around the Table                                                                  5 minutes

10.  Adjourn                                                                                    8:00

Have you been thinking about career development?

 Please join Kim and Cindy to discuss Career Development opportunities.  Learn your strengths, alternative careers based on your strengths, how to take charge of your career, understanding your work values and how they drive decisions, how to best develop and hone your skills to best meet business goals and objectives, and tools for shaping your career and work/life balance. 

 The four hour session at Saint Charles Community College Community College, Administration Building, room ADM1417 (building 9 on the attached map).  The workshop starts at 8:30am on March 6^th, 2010.  Register at: https://www.123signup.com/register?id=mxyhv

This class will be interactive with many activities to assess skills, identify strengths, and determine career options, and develop your career plans and strategies. 

The class is offered for ASQ members $99, ASQ members between jobs or for full-time students $59 or $199 for nonmembers. 

Instructors :
Cindy Brendel has been a training consultant and Master Trainer for such organizations as Edward Jones, LMI Aerospace Inc., and Ingersoll Rand for over 20 years.  She has consulted widely on needs assessment, program design, program development, and program delivery.  She has a Master’s in Human Resource Development and a Master’s in Management and Leadership.  Her area of expertise includes strategic management, change management, team leadership, coaching and counseling, facilitation and presentation skills, and communication for leaders.  Her global experience encompasses working with leaders in the United States, Canada, Mexico, the United Kingdom, Ireland, and China.  She is currently the President for the American Society of Training and Development St. Louis Metropolitan Chapter. 

Kim Rochetti is a respected and accomplished Performance Excellence Leader with extensive Six Sigma, Lean, and Change Management expertise in manufacturing, healthcare, and office environments.  Known as an effective and credible leader able to build and motivate high performance teams that deliver optimal results. A Master Black Belt and certified ASQ Black Belt recognized for skill and ability to achieve bottom line results. 

She worked at Boeing Aerospace for 22 years in engineering and quality areas in both the technical and management arenas.  Kim transitioned her Lean Six Sigma skills to healthcare and help two systems deploy LSS to help streamline process and improve patient care.  She was hired in to Ingersoll Rand to transform the office environment processes to world class using LSS and change management tools.   She has given 1500 hours of training, completed countless projects, and mentored over a hundred people at every level of the company to provide LSS expertise and achieve bottom-line results.   Kim is passionate about LSS and has 10+ years experience deploying this initiative at four businesses.    She has learned the critical success factors for optimum results. 

She is currently the Secretary for ASQ - St. Louis Section and Chair-elect for the 2010-2011 term.

Attached Map

When: Tuesday, February 16, 2009

Where: Sunset 44 Bistro and Banquet, 118 W. Adams, Kirkwood, MO 63122

Program: 

5:30 PM           Registration Begins

6:00 PM           Managing Your “Bucket of Squirms”,  Ed Vallorani, Avanti Improvement Solutions

7:00 PM           Dinner

8:00 PM           Lean for the Office,  Jim Devereux, Missouri Enterprise

Invite your friends and co-workers to join us.  It’s a great networking opportunity!

Please register by Friday, February 12, by visiting the online registration page.  ASQ St. Louis members who register and prepay online for membership meetings are entitled to a $5 discount, which brings the meeting fee down to $25.

You can also send an email to registration@asqstlouis.org

Come enjoy a wonderful dinner, listen to excellent speakers, and a great social event!

Directions to Sunset 44 Bistro and Banquet Center

Minutes of 11-10-09 ASQ Leadership Committee Meeting

At Rizzo’s in St. Louis, MO

Prepared 11-10-09 by Kim Rochetti

Participants:      Steve Mundwiller, John O’Reilly, Kunita Gear, Tony Indihar, Chris Anderson, Mary Ellen Rowland, Randy Thompson, Linh Dye, Eric Schellenberg, Jim Ebone, Denise Arthur, and Kim Rochetti.

1)  Meeting called to order at 6:06 PM by Steve Mundwiller. 

2)  October 09 Minutes Approved as Prepared - It was moved, seconded, and approved to accept the minutes as prepared.

3)  Financial and Treasurer’s Report by Resa. -   Our total value is $81,077.52, checking is 16,113.59, and CD is 65,163.97.  Do we want to transfer some of our money from checking to the CD?   A no-risk CD gives 2% interest for a 2-year CD.  We have not been unable to contact Bev Senegog.  Another option is an opt-up CD for 1.45%.  A motion and second was given to take $10,000 out of checking and move into a 2-yr 2%CD, and approved.

4)  Workshops/ASQ courses - SEM -  Both workshops in October cancelled due to low attendance.  A) Email blasts may need to happen to promote the ASQ courses and workshop more. B) Website details can be added to promote as well C) Elevate the status  D) Move certification classes from SLCC to  another location for flexibility.  We can offer Saturdays or something different.  We can use Bizmanual’s training room on any evening or weekend for a small fee.  County libraries have free meeting rooms for free and restaurants and hotels have large rooms available if we order food or pay a small fee.  We need to promote the increased passed rate for people that take the classes, the flexibility, the trainer’s experience, and a second test at reduced rate.  

5)  Nov/Dec Meeting - by John and Jim - Jim will emcee the trivia game meeting.  Please send quality-related questions and answers to Jim for the event so members can earn RUs. 

6)  2010/2011 decision on officers  -  Chair elect, treasurer, and secretary are open.  There are a few members that Steve M. would like to pursue and elections will be in March.  At January meeting, candidates will be announced.  Directions will be sent in an email and be of good ASQ member standing to get on the ballot 60 days prior to the elections.  

7)  Jim as Section Auditor -  They talked about Jim doing the auditor role.

8)  New LC members - Let us know if you plan on not continuing your leadership roles or know of someone who wants to participate in the LC, let Steve and John know.

9)  2010 Programs -

January:  Dr. Ed Weisbart on PowerPoint presentation optimization and Behavior Economics, Express Scripts

February:  Ed Vallorani, Avanti Improvement Solutions: Managing your Bucket of Squirms; Jim Devereux, Missouri Enterprise, “Lean for the Office”

March:  Awards, certifications, recognition, and electionsnight at Dave and Busters; 

April: Tom Crespi, Graybar Electric, the Formula for Survey Success; Chris Anderson, “Value Stream Marketing”.

May: speaker from ASQ.org that are coming into the conference, at Engineer’s club,

June: APICs joint meeting at Sheraton Westport Chalet.  Possibly invite David Spong, retired-Boeing Support Systems, President, who will be here for the board meetings.

Send award candidates to Steve M. for March meeting.

10)  WCQI by Chris - There are 71 volunteers identified vs. the need of 90.  Doing advanced planning work now until first quarter and will get more detailed.  Chris is on schedule; more to follow.

11) Exams by Eric: Know of a few people passed exams so far; 23 signed up, 19 took the exam.  Mary Ellen and Eric are serving as a shared certification role.  They are cross-training now.

Steve Hyland had resigned from the LC for medical reasons.  He will try to continue at a later date. 

12) Around the Table

John - Hope all continue on LC; Resa will be at registration at next meeting and needs help; Eric and Mary Ellen can help,

Eric - Had their book audit for ISO certification at work: heard that companies doing Lean are not including Quality as part of their initiative. 

Jim - have received many quality engineer resumes for a QE position at his place of work.  is it ok to invite them to our meetings?  The LC says it’s ok to offer our meetings.

Linh - website: who will pay the fees for the support, need support to improve the content; need some marketing items for next meeting, didn’t pay for the last meeting and system charged: are we checking who is really paying. Contact Shalish to help resolve.

Resa - storage of records will be done at Intercon; refunds for workshops need to be given to those that didn’t attend, attendance prizes: gift bags and find miscellaneous gifts

Kim - none

Kunita - don’t have expenses ready, we had 17 new members for Oct., trip to Colorado was good and worthwhile and a possible topic for one of our members. 

Tony - none

Mary Ellen - none

Randy - Member attendance is going well, Satisfaction is good, for section members we have 970 vs. a goal of 830 paid members, renewel/retention is high, workshops will be made up in 2010, we’ve added sr. members 4. 

Chris - speaking at Lean Six Sigma conference

Denise - none

 13) Meeting adjourned at 8:21.

• Office Work - Typical office in a controlled environment.

• Plant Floor - Exposure to cold temperatures, wet and/or humid conditions, moderate noise levels, and to other general physical hazards of working on or around machinery in a food processing facility.

 The candidate selected by WLF initially will establish and direct a Statistical Process Control Program requiring selection of a COTS SPC software package followed by the design, implementation, training, coordinating and effective maintenance of this program in a continuous improvement environment.

Later growth opportunities will result after accomplishment of the SPC program success and continuous improvement of the QA applications.

A. WLF “Must Haves” for this position
1. Five or more years experience in a food industry or similar operation.
2. BS or BA degree from educational program having a curriculum with strong quantitative emphasis.
3. Certification by a recognized professional organization (e.g., ASQ’s certification program for engineers [CQE], six sigma black belts [CSSBB] or software quality engineers [CSQE]).
4. Quality Assurance expertise with strength in Information Technology applications, especially COTS SPC software; and knowledge of database software, Internet software, Project Management software, spreadsheet software and word processing software.
5. Experience in implementing a statistical QA program from planning, software selection, designing, training, implementation and maintenance in a continuous improvement environment; including communicating effectively orally, in writing reports, in business correspondence, with procedures, and in training manuals; with an emphasis on describing complex systems in non-technical terms.
6. Able to effectively present information and respond to questions from groups of managers, vendors and customers.
7. Experience in analyzing data produced from QA activities resulting in management-level reports and presentations with recommendations for improvement; scheduling and tracking ideas selected by management; and reporting on actions taken and results.
8. Expertise in leading a team-based problem solving program for plant-level employees including focus on team functioning and problem-solving tools, also including basic math, algebraic computations, statistics, regression analysis, and statistical process control methodologies.
9. Capability in providing plant-level displays and reports of quality achievement, showing departments “how well they are doing.”
10. Proven leadership of organization-wide, quality improvement applications including interface with top management and all other levels including hands-on employees; customers; and vendors.

B. Other Qualification “Strong Points” - for review to enhance the applicant’s potential offering to WLF
1. Candidates possessing in-depth working and administrative knowledge of one of the following Statistical Process Control software packages (other than Excel) will be given preference.

• Hertzler (GainSeeker)
• Zontec (Synergy)
• InfinityQS (Proficient w/DAS, eSPC)
• DataNet (WinSPC, QualTrend)
• Northwest Analytical (Quality Analyst/Monitor, NWA SPCx/QAx)

 2. Possess an in-depth understanding of Hazard Analysis and Critical Control Point (HACCP) requirements for the food industry.
3. Have a basic understanding of budgeting and the budgeting process at the company level, with strong business acumen.
4. Be able to formulate and maintain quality program objectives complementary to corporate policies and goals.
5. Know the basics of Lean Six Sigma and is able to bring these concepts to the training of problem-solving teams
6. Know how to apply the analysis of variance techniques for improvement applications.
7. Have experience with flow charting processes including Value Stream Mapping and Analysis.
8. Participate with customer complaint activities in support of customer satisfaction.
9. Formulate and recommend WLF policies, strategies, tactics and goals related to quality.

If you are interested and meet the above criteria, please contact:

Ms. Jaime Parizek, HR
Jaime.Parizek@wlfoods.com

When: Tuesday, January 19th, 2009

Where: Favazza’s Restaurant, 5201 Southwest Ave. St. Louis, MO

Program: 

5:30 PM           Registration Begin

6:00 PM           Applying New Insights from the Emerging Science of Behavioral Economics - Dr. Edmond Weisbart, Chief Medical Officer of Medical Affairs at Express Scripts

7:00 PM           Dinner

8:00 PM           PowerPoint Tips and Tricks with API

Invite your friends and co-workers to join us.  It’s a great networking opportunity!

Please register by Friday, January 15, by visiting the online registration page. ASQ St. Louis members who register and prepay online for membership meetings are entitled to a $5 discount, which brings the meeting fee down to $25.

You can also send an email to registration@asqstlouis.org

Come enjoy a wonderful dinner, listen to excellent speakers, and a great social event!

Directions to Favazza’s Restaurant