Section 1304

Minutes of 2-23-10 ASQ Leadership Committee Meeting

At Favazza’s in St. Louis, MO

Prepared 2-23-10 by Kim Rochetti

 Participants:      John O’Reilly, Tony Indihar, Kunita Gear, Denise Arthur, Resa Manson, Mary Ellen Rowland, Jim Ebone, Linh Dye, Randy Thompson, Ed Vallaroni, and Kim Rochetti.

 1)  Meeting called to order at 6:09 PM by Steve Mundwiller

 Steve introduced new member Ed Vallaroni who will take the Education role and the LC introduced themselves.

 2)  January 10 Minutes Approved as Prepared - It was moved, seconded, and approved to accept the minutes as prepared.

 3)  Financial and Treasurer’s Report by Resa. -   At beginning of fiscal year, July, we had  $77,288, and now we have $81,346.  Resa supplied a copy of the reconciliation of the last statement.  Our CD has $65,328.36; checking has $15867.76.  The B of A statement was passed around. 

 4) March Exam Proctors - We are set up for the Mar. 6 exams with four proctors (Evelyn Stancel, Brian Wallace, Eric and Mary Ellen) at Engineer’s Club with 19 people sitting for exams.

5) Misc. Items

a). June Joint Meeting - We have done this for four years and has been set up by APICS for the last two years and now it’s our turn so ASQ will be planning the arrangements this year.  A speaker is in the works for a general topic that would please all organizations.

APICS leader, David Shaw, and Steve have discussed the venue, Sheraton-West Port, as a possibility. Steve has contacted PMI organization in regards to inviting them to our joint meeting. 

b). 2010/2011 Leadership Committee - John O’Reilly has been nominated for Chair, Kim Rochetti for Vice Chair, Denise Arthur for Secretary, Randy Thompson for Treasurer, Mary Ellen Rowland for Awards and certifications, Ed Vallaroni for Education, Tony Indihar for scholarships and venues, Kunita Gear for membership, and Linh Dye for website.

c). Email blasts: Steve and Linh to meet - to go over a few questions soon.

d). Report on special session - Meeting with elected officers, new and existing, and Rob Herhold attended to help start the transition to new responsibilities in new leadership positions along with informing team of general ASQ-national information. 

6)  SMP Report - We have no plans right now to move any of the $15K+ into investments; we need to have it on reserve for potential expenses.  The CD is due soon.  We have allocated monies to the world conference.  Steve believes $8-10K is plenty to reserve but for the 1% return, is it worth moving?  Steve suggested keeping CD and checking amount for the next month and make the decision at the next leadership meetings.  A motion was moved and seconded and approved for the treasurer’s report.  The midterm financial audit is in work.  Membership certification is at 57 vs. goal of 60 with two exams left.  Meeting attendance average is at 62 vs. goal of 60.  Membership satisfaction score is 4.3 vs. goals of 4.0.  Membership total goal was 875, January’s total was 982.  Membership retention is being rolled up right now; goal is 70%.  Half-day workshop goal was four.  We have had one with three planned.  World conference goal was to have 80 volunteers and we currently have 100.  Sr. members goal was increased to 20 and we have 12 sr. members currently.

7) Education Report - Upcoming workshops with Kim Rochetti and Cindy Brendel on Career Development is Mar. 6; Steve on interviewing and resumes on Mar. 20 at Bizmanuals, and John on facilitation skills, Apr. 10, both at St. Charles Community College.  Bizmanuals has offered this office to use for small attendance and certications for $100.  There are drinks there and it is centrally located.   Another possible venue is DePaul Conference Center that serves food and drinks as requested.

8). Member value at WCQI -

a). Section 1304 Booth - Theme is ‘value of an ASQ membership’ such as increased salary, networking opportunities, certification opportunities, and senior membership, etc.. 

b). Value Brochure - We will hand out brochures showing the benefits of ASQ.

c). Volunteers need to commit to two-four-hour terms for free attendance starting the Friday before.

d) A section 1304 section reception will be held as ASQ’s expense and all members are invited.  Retention is more probable if they stay at least two years so our focus is keeping members the first two years since a high percentage leave after one year. 

e) Incentive to join - get an admission ticket to join a meeting at the conference.

f) Incentive to get others to join - recruiter gets a free dinner for getting others to join.

Randy reviewed comments and recommendations from evaluations.

9. Scholarships - We have 12 scholarship forms right now for two $1000 scholarships. 

10)  March Meeting -

• a) Programs - Dave and Buster’s show room is reserved. We need the names of those receiving certifications for early March.
• b) Game cards - Haven’t requested at this time; doesn’t appear to be in demand. Seventy cards cost $350. A motion presented, seconded to discontinue game cards and was not approved due to 5 to 6 vote. A second motion offered to amend the motion to offer 30 cards upon request and this was not approved. So, by default, LC will provide game cards to all attendees. We are financially able to do this.
• c) Section awards - are determined.
• d) Free attendance - This has been done in the past. Should we do the same this year? The cards and free attendance will affect the budget but we are good financially. LC decided to keep the tradition. We need a list of those that got certifications and then send letters out - John will complete.

11.) Around the Table

Kim -   We have a great Career Development Workshop prepared.

Denise - N/A

Tony -  Awards: recognition is given and then people get it and sit down.  Can we do anything else than just read their name this year?   It is something to think about for discussion at next LC.

Ed -  N/A

John - ‘Working on really neat venues for next year; you don’t want to miss them’.  Gordon Skattum, of Rockford, IL, who is new to St. Louis, is an ASQ fellow from the Chicago chapter.  Steve suggested we get him to present at one of the fall sessions.

Mary Ellen - N/A

Linh - Tony, will you update the program for March?  Yes, when can I get all the information.

Randy -N/A

Kunita - 20 new members for January.

Resa - Do we need to talk about the banner, graphics, volunteer process, etc.?  Yes, we have it in work and will let you know how to make the banner.

Jim - Do we know what’s going on with Steve Hyland?  He’s interested in coming back for the next year.  Anyone know what’s happened to Will Meyer?  He’s been on travel.  Jim has a lot of information to share with others if they are out of work from his out-placement experience. 

9) Meeting adjourned at 8:11.

January 2010  LC Meeting Agenda

Syberg’s at WestPort

1. Open 6:00 pm

2. Approve Minutes - Kim 2 minutes

3. Treasurer’s Report and Approve -Resa 4 minutes

4. Additional Financial Updates - Resa 4 minutes

5. General Business - John 20 minutes

a)   Introduction and Approval of LC Officer Slate for 2010-11 

• Chair - John O’Reilly
• Chair Elect - Kim Rochetti
• Treasurer - Randy Thompson
• Secretary - Denise Arthur

b)   Names for Awards and Recognition to SEM                                                                                         

• Kauffman Award for Service to ASQ
• Vezeau Award For Technical Achievement
• Dr. Robert Deufel Extra Measure Award for Service to STL Section
• Volunteer Excellence Award

c)   Rod Toro Expense Request Approval

d)   SMP Update

e)   Refresher Class Status

Order Dinner                                                                           5 minutes (~6:30)

6. Education (Workshop Update) - Denise 10 minutes

• Other Workshop Dates?
• Refresher Classes

7. Programs - John 15 minutes

• Jan - Favazza’s - Volunteers for Registration
• Feb - Ed Valorrini and Missouri Enterprise
• Mar - Awards, Elections, Scholarship, and Certification Recognition
• April -Tom Crespi and Chris Anderson
• May - Engineer’s Club
• June - Joint Meeting (ASQ to Sponsor)
  • Sheraton Westport Chalet
  • Discussion of Alternate Venues of Venues We Want This Spring

Dinner                                                                                            30 minutes (~7:00)

8.  Membership Activity Summary - Kunita 7 minutes

• Membership count
• Those Earning 2008 ASQ Certifications to
• Attend the March Meeting at No Charge
• Other Membership and Meeting Attendance Initiatives

9.   Around the Table                                                                  5 minutes

10.  Adjourn                                                                                    8:00

Section 1304

Minutes of 11-10-09 ASQ Leadership Committee Meeting

At Rizzo’s in St. Louis, MO

Prepared 11-10-09 by Kim Rochetti

Participants:      Steve Mundwiller, John O’Reilly, Kunita Gear, Tony Indihar, Chris Anderson, Mary Ellen Rowland, Randy Thompson, Linh Dye, Eric Schellenberg, Jim Ebone, Denise Arthur, and Kim Rochetti.

1)  Meeting called to order at 6:06 PM by Steve Mundwiller. 

2)  October 09 Minutes Approved as Prepared - It was moved, seconded, and approved to accept the minutes as prepared.

3)  Financial and Treasurer’s Report by Resa. -   Our total value is $81,077.52, checking is 16,113.59, and CD is 65,163.97.  Do we want to transfer some of our money from checking to the CD?   A no-risk CD gives 2% interest for a 2-year CD.  We have not been unable to contact Bev Senegog.  Another option is an opt-up CD for 1.45%.  A motion and second was given to take $10,000 out of checking and move into a 2-yr 2%CD, and approved.

4)  Workshops/ASQ courses - SEM -  Both workshops in October cancelled due to low attendance.  A) Email blasts may need to happen to promote the ASQ courses and workshop more. B) Website details can be added to promote as well C) Elevate the status  D) Move certification classes from SLCC to  another location for flexibility.  We can offer Saturdays or something different.  We can use Bizmanual’s training room on any evening or weekend for a small fee.  County libraries have free meeting rooms for free and restaurants and hotels have large rooms available if we order food or pay a small fee.  We need to promote the increased passed rate for people that take the classes, the flexibility, the trainer’s experience, and a second test at reduced rate.  

5)  Nov/Dec Meeting - by John and Jim - Jim will emcee the trivia game meeting.  Please send quality-related questions and answers to Jim for the event so members can earn RUs. 

6)  2010/2011 decision on officers  -  Chair elect, treasurer, and secretary are open.  There are a few members that Steve M. would like to pursue and elections will be in March.  At January meeting, candidates will be announced.  Directions will be sent in an email and be of good ASQ member standing to get on the ballot 60 days prior to the elections.  

7)  Jim as Section Auditor -  They talked about Jim doing the auditor role.

8)  New LC members - Let us know if you plan on not continuing your leadership roles or know of someone who wants to participate in the LC, let Steve and John know.

9)  2010 Programs -

January:  Dr. Ed Weisbart on PowerPoint presentation optimization and Behavior Economics, Express Scripts

February:  Ed Vallorani, Avanti Improvement Solutions: Managing your Bucket of Squirms; Jim Devereux, Missouri Enterprise, “Lean for the Office”

March:  Awards, certifications, recognition, and electionsnight at Dave and Busters; 

April: Tom Crespi, Graybar Electric, the Formula for Survey Success; Chris Anderson, “Value Stream Marketing”.

May: speaker from ASQ.org that are coming into the conference, at Engineer’s club,

June: APICs joint meeting at Sheraton Westport Chalet.  Possibly invite David Spong, retired-Boeing Support Systems, President, who will be here for the board meetings.

Send award candidates to Steve M. for March meeting.

10)  WCQI by Chris - There are 71 volunteers identified vs. the need of 90.  Doing advanced planning work now until first quarter and will get more detailed.  Chris is on schedule; more to follow.

11) Exams by Eric: Know of a few people passed exams so far; 23 signed up, 19 took the exam.  Mary Ellen and Eric are serving as a shared certification role.  They are cross-training now.

Steve Hyland had resigned from the LC for medical reasons.  He will try to continue at a later date. 

12) Around the Table

John - Hope all continue on LC; Resa will be at registration at next meeting and needs help; Eric and Mary Ellen can help,

Eric - Had their book audit for ISO certification at work: heard that companies doing Lean are not including Quality as part of their initiative. 

Jim - have received many quality engineer resumes for a QE position at his place of work.  is it ok to invite them to our meetings?  The LC says it’s ok to offer our meetings.

Linh - website: who will pay the fees for the support, need support to improve the content; need some marketing items for next meeting, didn’t pay for the last meeting and system charged: are we checking who is really paying. Contact Shalish to help resolve.

Resa - storage of records will be done at Intercon; refunds for workshops need to be given to those that didn’t attend, attendance prizes: gift bags and find miscellaneous gifts

Kim - none

Kunita - don’t have expenses ready, we had 17 new members for Oct., trip to Colorado was good and worthwhile and a possible topic for one of our members. 

Tony - none

Mary Ellen - none

Randy - Member attendance is going well, Satisfaction is good, for section members we have 970 vs. a goal of 830 paid members, renewel/retention is high, workshops will be made up in 2010, we’ve added sr. members 4. 

Chris - speaking at Lean Six Sigma conference

Denise - none

 13) Meeting adjourned at 8:21.

Section 1304

Minutes of 10-13-09 ASQ Leadership Committee Meeting

At Gion Tony’s in St. Louis, MO

Prepared 10-13-09 by Kim Rochetti

Participants:      Steve Mundwiller, John O’Reilly Steve Hyland, Kunita Gear, Tony Indihar, Will Meyer, Mary Ellen Rowland, Randy Thompson, and Kim Rochetti.

1)  Meeting called to order at 6:05 PM by Steve Mundwiller. 

2)  September 09 Minutes Approved as Prepared - It was moved, seconded, and approved to accept the minutes as prepared.

3)  Financial and Treasurer’s Report by Resa. -   Our ASQ checking account as of October is $14641.10; we closed the account at US Bank and transferred to Bank of America.  Our no-risk, CD is valued at $65,110.46.  Steve M. asked: Can we transfer some of our money from checking to the CD?   Emailed Bob Senegog at ASQ, but haven’t seen any audit deposits lately and haven’t received a response.  Contact Kim Thompson, our liaison, in community affairs.  Resa is ensuring that ASQ deposits are collected and correct.

4)  Ed Lanser Payment by Steve M. and Resa - Ed was our re-certification chair, a member for 40+ years, held many roles in St. Louis section and served on the board.  He has submitted four years of expensed without receipts.  Postage, paper, ink, gas, etc. for $120 was requested but was unbudgeted.  We have some different thoughts on how to handle this within our leadership team.  Brenda Bishop, Rob Herhold, and Chris Anderson were inquired for feedback on this reimbursement request.   They, overall, felt that this is minimal for four years of service and should pay it.  The LC must approve any unbudgeted expenses. Will believes that anyone should have receipts that are timely but submits a motion to pay.  Resa agrees and suggests we present it as a gift.  Tony recommends, going forward, we must have receipts within the audit year or no more expenses should be paid after the fact.   The LC voted on the motion and approved on paying Ed and the treasurer’s report.   Steve M. would like a limit on the amount and time that passes for submitting expenses.  Will expressed that the expectation is that you must have receipts submitted in a timely manner with no limits on amount.  Tony would like something in our by-laws that expenses are submitted by our annual audit, within fiscal year.  Will noted there are allowable exceptions with advance notice.  Mary Ellen wants to prevent future occurrences by having a cap amount on individual expenses.  Team agrees we should get approval for any non-budgeted expenses ahead of expenditure.  Will presented motion on bolded notes, it was seconded, and accepted this policy change and be documented on bottom of expense form. 

5)  October Program Volunteers - SEM -  A.)  Resa, Mary Ellen and Tony will cover registration B.) Receipts - Tony or Resa can bring receipts C.)  John will introduce speakers and give speaker gifts D.)  Surveys will be done by Randy.  

6)  General Items - SEM  - A.)  Monthly LC meeting report outs need to be ready for presentation whether area is on the agenda or not B.) September Newsletter will be ready for submittal soon. Shailesh and Linh are trying to improve the delivery rate of the newsletter.  C.) Please make sure all items are in the minutes.  An example, a list of all Steve M.’s ASQ possession was sent to leaders and asked that they be recorded.  John has many ASQ books from the Spring Conference.  Will suggests we need to maintain a list of assets as a group.  Steve M. suggested reviewing and summarizing at the end of the fiscal year in the June or July timeframe as an annual practice.

7)  Future Programs by John - 

October:  Two IR speakers: Kim Rochetti and Cindy Brendel

December: Trivia night facilitated by Jim Ebone;

January:  Dr. Ed Weisbart on PowerPoint presentation optimization, announce the election process;

February:  open

March:  elections and awards night at Dave and Busters; 

April: open;

May: open, possibly Chris Anderson, we will be grilling at Engineer’s club,

June: APICs joint meeting - one speaker from ASQ, one idea is getting a Missouri political figure, or an ethics topic speaker.  Resa suggested and ethics professor and Kim mentioned a contact from Boeing, Tom Davis, who has taught at college ethics for years.  Tony mentioned trying different venues like the Art and History Museum with a brief tour and/or a previous recommendation was a hockey game for potential meetings.

8)  Review Membership Retention Activity by Kunita  - Continues with the mailings, 17 new members, understands what ASQ has indicated about difficulty in retention,  said she realized both retention and attrition should be measured, as well as who didn’t attend, month-to-month.  Watching this Kunita found that many members were not up-to-date on membership dues.  She would like to find a way to reach out to the folks not regularly attending and request information on factors contributing to lack of attendance.  Randy said of the unpaid, there were about 20 per month that their membership is about to expire.  Kunita wants to understand why people terminate their memberships.  Kunita will be attending an ASQ event, ‘Ideas to Action, Growing the ASQ community of the future’ in Colorado.  It is focused on finding ways to retain members within the first five years.

9)  2009-2010 SMP Update by Randy - The 2009-2010 goals were presented in SMP plan: certified members: 60, meeting attendance: 60, satisfaction score: 4.0, total membership 875, membership retention: 70%, half-day workshops: 4, world conference volunteers: 80, senior memberships: 20 and the rest of the metrics we will monitor without goals: guest, LC, student/unemployed attendance; and meeting performance for a meeting data.  It was suggested bringing the Senior Member forms to the meetings and review the process with attendees.  Also suggest reviewing members whose certifications have expired and notifying them.   

10)  VOC (Voice of the Customer) by John - John learned about using this technique at last year’s conference to find out how members are feeling about the meetings and ASQ via a survey tool.  As a LC team, we would design the questions to better serve our members. Volunteers for this task should contact John.   Should we send it out from our section vs. national?  Yes. 

11) Education:

A.)  Fall SLCC Class Update by Steve Hyland - We did not get CQA or CSSGB classes going due to low attendance.  An option for the future, we can call Chris Anderson and ask for use of Bizmanuals’ location for low volume scenarios for a minimal fee.  A study group may work for some as well. 

B.) Workshops by Steve -For October, ‘How to add value from your internal audit’, by Chris Anderson and in Nov., ‘How to get a job in a tough economy’, both at Bizmanuals.  The price is $99 for members and $199 for nonmembers.  Rod Toro’s ‘ISO workshop: the keys to transition’ has two offerings in Jan., if attendance allows, and will be held at St. Charles Community College to try a new venue.  The deadline is Jan. 4 for this workshop. 

Exams are this Sat. at the engineers club.  Mary Ellen will proctor, Steve M., and John will be there for a short time. 

12.) Around the Table

John - none

Resa - none

Randy -none

Will - Chris A., Sally, and Will had a conference call to discuss the conference volunteer needs which are approx. 100 now, 10 of which will be leadership positions.  Boeing will have a number of volunteers and will sponsor a booth.  We have 180 volunteer slots (each 4 hr sessions).  For a free conference attendance, Boeing has required that they must serve two-4 hr sessions.  Make sure we mention the conference at our membership meetings.  Chris will finalize volunteer list in Jan.  The ten leadership positions will be critical to lead this.   Certification activity has had recent peaks.  The turn-around time is less than a week.  We have 25-30 with expired certifications.  Let’s set up to certify them at next week’s meeting and let them know in an email blast.  We have four members that are fellows, Will is currently applying for this and needs some help with the peer review.  This is a great honor. 

Tony - none

Steve H. - For Kunita: What’s the database on why people leave?  We should be collecting data to find out what really is driving it.  

Mary Ellen Rowland - none

Kunita - none

Kim - none

Steve - none

13) Meeting adjourned at 8:37.