Section 1304
Minutes of 7-13-10 ASQ Leadership Committee Meeting
At Indian Palace, in St. Louis, MO
Prepared 7-13-10 by Kim Rochetti for Denise Arthur
Participants: John O’Reilly, Mary Ellen Rowland, Jim Ebone, Randy Thompson, Ed Vallorani, Kunita Gear, Steve Hyland, Resa Manson, and Kim Rochetti.
1) Meeting called to order at 6:00 PM by John O’Reilly
2) Opening by John: Welcome and happy new year to our new year for our ASQ Leadership Committee.
3) June 8 Minutes Approved as Prepared by Kim- It was moved, seconded, and approved to accept the minutes as prepared.
4) Treasurer’s Financial Report by Randy – Resa prepared the report and as of the June 30 statement, we have a CD of $65,533.36, checking acct balance is $13,467.14, undeposited checks of $1569.70, additional checks (not posted) ($1605.05), petty cash $150, for a total of $79,415.23. Last year’s balance was $77,288.80. We have 15 Dave and Busters cards. The financial records and information has been transferred to Randy from Resa. There was a motion to approve the report, the motion was seconded and approved.
5) QMP Report by Randy/Steve H.– Achieved all eight of our 2009-2010 goals; the QMP will be emailed when finalized. New columns were added to the report to include the worse case, best case, and neutral conditions for our goal estimates. Added a Spring Conference goal row for the coming year. A discussion about increasing goals led to a comment that we need to have a plan or basis for the increase or we should leave them as is. We need to remove Randy from the QMP access and add Steve H. Our proposed goals for 2010-2011 are: 60 certifications, 60 for meeting attendance, 4.0 for meeting satisfaction, 900 for total membership, 70% for retention, (4) 1/ 2-day workshops, have a spring conference with attendance of 100, and achieve 20 new senior members. Questions: Should we collect data on the pass rate of certification exams? We can use this information for marketing purposes. We can track this for a while and see what we find. Should we have a metric on new members? We can track a new member but we don’t know if they were past members. These metrics will be finalized on our QMP report and given out next month.
6) Certifications by Mary Ellen– 27 signed up and 4 no shows. We don’t have the percent passed right now. We just know who passed.
7) Membership by Kunita – Member number is 961, 117 not paid. The 117 is an opportunity to send a reminder to pay. We have a new member letter that highlights value of membership. It would be great to include the upcoming meetings, point to the website, and other information of interest for them. We should plan meetings months in advance and put on the website. It has proven successful in the past. The 123Signup system will let us send as many email reminders to our members that we want for free. Kunita will email the membership letter for review.
8 ) Education – Refresher Classes by Ed – For the CMQ/OE has 8 signed up, CSSBB has 4, and CQT/CQI has 2. Right now we have a positive income on CMQ/OE and negative on the other two. We will hold the CMQ/OE and CSSBB and the CQT/CQI is we get one or two more. We should look into the Worker Investment Act (WIA) program that covers training for unemployed people. The Primers will be ordered soon.
9) Website – News Articles by Linh – Who should proof the information and articles that go on the website? John volunteered. We need to change over the debit card information from Resa to Randy. Should we set up ASQ.Org email to go to the individual leaders vs. all to John? Yes, have them routed to the specific leaders in charge of the various areas. The email that doesn’t get delivered will now go to Ed for removal and reject the auto-replies. Our website calendar is linked to a google calendar which caused us to do things manual. We can use 123 system calendar for free and it’s automatic.
10) Financial Audit by Jim – We have to find out from Resa when we are doing the audit. Kim Thompson, ASQ corporate sent the revised S4, the Section Treasurer and Auditing Committee Guidelines to use.
11) Future Meeting Speakers
• Susan Montee – Missouri State Auditor
• Wild Bill Blackburn
• Vince Schoemehl – Former STL Mayor
• Please send ideas to John and Kim
12) Spring Conference
• Dates: Easter is April 24; Potential Conf Dates April 8th, 15th , or 29th Let’s try the 29th
• Exams and Workshops at SC
• SC opening with Thursday night section meeting and conference the next day; Crown Plaza is good venue, the Viking is easy to get there; let’s check several locations for the best prices; we need to get the venue set up soon. Let’s combine with our April meeting. Our goal is to break-even.
13) Budget Review and QMP – Next meeting we will finalize budget and QMP.
14) Around the Table
Randy – Let’s find out ways to integrate email blasts to save money, collect data on why people don’t come in the emails, and do an overall technology review to update our email blast process. Linh will look into it.
Mary Ellen – n/a
Jim – Is interviewing in various locations that are not close and may not be able to stay on the LC
Ed – Can we do a membership survey on education topics? Let’s put on the next meeting’s agenda. Should we do something like PMI’s Vision Quest? Yes.
Linh – Need labels for meeting nametags
Kunita – Wants to conduct one of the surveys with the help of the LC; what about give aways, many small and maybe one large one for those that have been to many meetings or something like that. Maybe three gifts per meetings would be sufficient and do a drawing at the end of each meeting to encourage higher attendance to the end. Also, should we consider give the speakers a gift card vs. the trophy. We need to find out what they want
Steve – Officers should have to keep certain required data for future accessibility. Some of it can be available to members too. We can set it up on our local section sharepoint site.
Kim – n/a
Meeting adjourned at 8:31.
