Section 1304
Minutes of 10-13-09 ASQ Leadership Committee Meeting
At Gion Tony’s in St. Louis, MO
Prepared 10-13-09 by Kim Rochetti
Participants: Steve Mundwiller, John O’Reilly Steve Hyland, Kunita Gear, Tony Indihar, Will Meyer, Mary Ellen Rowland, Randy Thompson, and Kim Rochetti.
1) Meeting called to order at 6:05 PM by Steve Mundwiller.
2) September 09 Minutes Approved as Prepared - It was moved, seconded, and approved to accept the minutes as prepared.
3) Financial and Treasurer’s Report by Resa. - Our ASQ checking account as of October is $14641.10; we closed the account at US Bank and transferred to Bank of America. Our no-risk, CD is valued at $65,110.46. Steve M. asked: Can we transfer some of our money from checking to the CD? Emailed Bob Senegog at ASQ, but haven’t seen any audit deposits lately and haven’t received a response. Contact Kim Thompson, our liaison, in community affairs. Resa is ensuring that ASQ deposits are collected and correct.
4) Ed Lanser Payment by Steve M. and Resa - Ed was our re-certification chair, a member for 40+ years, held many roles in St. Louis section and served on the board. He has submitted four years of expensed without receipts. Postage, paper, ink, gas, etc. for $120 was requested but was unbudgeted. We have some different thoughts on how to handle this within our leadership team. Brenda Bishop, Rob Herhold, and Chris Anderson were inquired for feedback on this reimbursement request. They, overall, felt that this is minimal for four years of service and should pay it. The LC must approve any unbudgeted expenses. Will believes that anyone should have receipts that are timely but submits a motion to pay. Resa agrees and suggests we present it as a gift. Tony recommends, going forward, we must have receipts within the audit year or no more expenses should be paid after the fact. The LC voted on the motion and approved on paying Ed and the treasurer’s report. Steve M. would like a limit on the amount and time that passes for submitting expenses. Will expressed that the expectation is that you must have receipts submitted in a timely manner with no limits on amount. Tony would like something in our by-laws that expenses are submitted by our annual audit, within fiscal year. Will noted there are allowable exceptions with advance notice. Mary Ellen wants to prevent future occurrences by having a cap amount on individual expenses. Team agrees we should get approval for any non-budgeted expenses ahead of expenditure. Will presented motion on bolded notes, it was seconded, and accepted this policy change and be documented on bottom of expense form.
5) October Program Volunteers - SEM - A.) Resa, Mary Ellen and Tony will cover registration B.) Receipts - Tony or Resa can bring receipts C.) John will introduce speakers and give speaker gifts D.) Surveys will be done by Randy.
6) General Items - SEM - A.) Monthly LC meeting report outs need to be ready for presentation whether area is on the agenda or not B.) September Newsletter will be ready for submittal soon. Shailesh and Linh are trying to improve the delivery rate of the newsletter. C.) Please make sure all items are in the minutes. An example, a list of all Steve M.’s ASQ possession was sent to leaders and asked that they be recorded. John has many ASQ books from the Spring Conference. Will suggests we need to maintain a list of assets as a group. Steve M. suggested reviewing and summarizing at the end of the fiscal year in the June or July timeframe as an annual practice.
7) Future Programs by John -
October: Two IR speakers: Kim Rochetti and Cindy Brendel
December: Trivia night facilitated by Jim Ebone;
January: Dr. Ed Weisbart on PowerPoint presentation optimization, announce the election process;
February: open
March: elections and awards night at Dave and Busters;
April: open;
May: open, possibly Chris Anderson, we will be grilling at Engineer’s club,
June: APICs joint meeting - one speaker from ASQ, one idea is getting a Missouri political figure, or an ethics topic speaker. Resa suggested and ethics professor and Kim mentioned a contact from Boeing, Tom Davis, who has taught at college ethics for years. Tony mentioned trying different venues like the Art and History Museum with a brief tour and/or a previous recommendation was a hockey game for potential meetings.
8) Review Membership Retention Activity by Kunita - Continues with the mailings, 17 new members, understands what ASQ has indicated about difficulty in retention, said she realized both retention and attrition should be measured, as well as who didn’t attend, month-to-month. Watching this Kunita found that many members were not up-to-date on membership dues. She would like to find a way to reach out to the folks not regularly attending and request information on factors contributing to lack of attendance. Randy said of the unpaid, there were about 20 per month that their membership is about to expire. Kunita wants to understand why people terminate their memberships. Kunita will be attending an ASQ event, ‘Ideas to Action, Growing the ASQ community of the future’ in Colorado. It is focused on finding ways to retain members within the first five years.
9) 2009-2010 SMP Update by Randy - The 2009-2010 goals were presented in SMP plan: certified members: 60, meeting attendance: 60, satisfaction score: 4.0, total membership 875, membership retention: 70%, half-day workshops: 4, world conference volunteers: 80, senior memberships: 20 and the rest of the metrics we will monitor without goals: guest, LC, student/unemployed attendance; and meeting performance for a meeting data. It was suggested bringing the Senior Member forms to the meetings and review the process with attendees. Also suggest reviewing members whose certifications have expired and notifying them.
10) VOC (Voice of the Customer) by John - John learned about using this technique at last year’s conference to find out how members are feeling about the meetings and ASQ via a survey tool. As a LC team, we would design the questions to better serve our members. Volunteers for this task should contact John. Should we send it out from our section vs. national? Yes.
11) Education:
A.) Fall SLCC Class Update by Steve Hyland - We did not get CQA or CSSGB classes going due to low attendance. An option for the future, we can call Chris Anderson and ask for use of Bizmanuals’ location for low volume scenarios for a minimal fee. A study group may work for some as well.
B.) Workshops by Steve -For October, ‘How to add value from your internal audit’, by Chris Anderson and in Nov., ‘How to get a job in a tough economy’, both at Bizmanuals. The price is $99 for members and $199 for nonmembers. Rod Toro’s ‘ISO workshop: the keys to transition’ has two offerings in Jan., if attendance allows, and will be held at St. Charles Community College to try a new venue. The deadline is Jan. 4 for this workshop.
Exams are this Sat. at the engineers club. Mary Ellen will proctor, Steve M., and John will be there for a short time.
12.) Around the Table
John - none
Resa - none
Randy -none
Will - Chris A., Sally, and Will had a conference call to discuss the conference volunteer needs which are approx. 100 now, 10 of which will be leadership positions. Boeing will have a number of volunteers and will sponsor a booth. We have 180 volunteer slots (each 4 hr sessions). For a free conference attendance, Boeing has required that they must serve two-4 hr sessions. Make sure we mention the conference at our membership meetings. Chris will finalize volunteer list in Jan. The ten leadership positions will be critical to lead this. Certification activity has had recent peaks. The turn-around time is less than a week. We have 25-30 with expired certifications. Let’s set up to certify them at next week’s meeting and let them know in an email blast. We have four members that are fellows, Will is currently applying for this and needs some help with the peer review. This is a great honor.
Tony - none
Steve H. - For Kunita: What’s the database on why people leave? We should be collecting data to find out what really is driving it.
Mary Ellen Rowland - none
Kunita - none
Kim - none
Steve - none
13) Meeting adjourned at 8:37.
