Section 1304
Minutes of 11-9-10
At Pujols 5, in St. Louis, MO
Prepared 11-9-10
Participants: Tony Indihar, Mary Ellen Rowland, Kunita Gear, Randy Thompson, Steve Hyland, Will Meyer, Linh Dye, Ed Vallorani, Kim Rochetti, John O’Reilly, Denise Arthur, Jim Ebone
1. Meeting called to order at 6:04PM by John O’Reilly
2. Minutes Approval as prepared by Denise – It was moved, seconded, and approved to accept the minutes as revised.
3. Financial Report by Randy – We made money on first meeting but not on second meeting. Account information for October, CD Balance $65,621.02, Checking Balance $16,189.63, No additional deposits, 3 outstanding checks for $567.32, Petty Cash $150.00 Total section balance at reconciliation $81,393.33 Bounced check (for $60 + $6 service fee) still outstanding from May meeting. Money market account coming due. Will look for some options to make more interest. No additional updates to report.
4. QMP report by Steve - Review of results from Dinner Meeting Survey from October meeting. Concern that October speakers rated low (Speaker #1 3.74 and Speaker #2 3.81) and both scored below QMP goal of 4.00. Facility rated well at 4.10. Suggest updating survey to more closely match industry standards was discussed. Will add new question,” How likely are you to recommend us?” and use net promoter score for the calculation.
5. Education by Ed - Exam Refresher Class three in works and will be posted by end of month. Next time CQM taught by Steve Mundwiller.. Will Meyer will combine two classes CQI first and then CQI/CQT run a week later then finish with CQT. Tom Frase will teach CSSBB at the Chesterfield Valley location where there is no rent. CRE class will be taught by Steve Hyland. Marketing will start when locations lined up.
6. Certification Exams by Mary Ellen - 77 people will be taking the exam December 4th. There are seven proctors currently volunteering and a few people have volunteers to be a backup. We will need to use upstairs and downstairs of the testing area. Do not have a final pass number at this time for last exam round.
7. Spring Conference Update by Kim - Kim shared agenda, timeline and topics of meetings for Spring Conference planning. The next meeting is at the end of the month. All work that is being done this year is being documented so next year it will be simpler. Gantt chart illustrates the time line. Kim will share workbook with anyone who is interested. Agenda for event is almost complete. List of key notes and backup keynotes have been identified. We have one sponsor at this time. Kim requested that everyone ask their organization to see if they can get sponsors. Sponsor letter created and will go out to all members. All information concerning conference will be posted to website when available. Next plans will be discussing workshops and gifts.
Linh said we can use the tools from the National ASQ site for our chapter to promote the event. Mary Ellen will coordinate the testing for the conference.
8. December 7 Meeting updates by John and Kim – Volunteers Visionquest with 6 topics. Brainstorm topics with rotating groups. Discuss the findings at the end of the meeting and then analyze at next meeting. Will can bring an easel, Kim will bring an easel, John will look into tabletop easels. Ed, Kunita, Kim, Randy, John, and Denise will volunteer on manning the easels. Plans to send several email blasts about meeting.
9. Future Meeting Speakers by John - Jan 18 and Feb 15 are in the works and future speakers such as Jim Duarte and some of the key notes speakers could be possibilities. Discussion about nomination for chair elections for March meeting. January meeting will discuss how the nominations and elections work.
10. Officers for 2011-2012/ New LC by John – We will start discussing nominations at January meeting including the nomination process. Ed discussed that at another organization he was involved with had documents about what the chair is and the expectations. Mike Lee will be joining the LC group and then will be determined what area he would be interested in.
11. Around the Table
Tony – Set for Westport in December and Favazzas in January, undetermined for Feb and Dave and Busters for March.
Mary Ellen – Pass
Kunita- Pass
Randy – Suggest private room for next meeting to help decrease some of the background noise.
Steve – Requirements for scholarship need to be high school graduate but going to college. Suggest changing high school graduate to include high school equivalent.
Jim – Friday Facts is really nice and should be shared. John shared that it is a benefit for those in leadership.
Will – Only 6 recerts since last month and has been going down. 4 members have lost their certification. 8 – 12 possible for this round. 20 people are due for December.
Linh – Kim Thompson has not responded to request for changing the link to our website. Currently, it is going to a different site. The ASQ National site has a spot for our section to be able to make announcements about our site. Linh would like to have John get access to the site so she can update it.
Ed – Pass
Denise – Pass
Kim – Workshops if they won’t be at the spring conference when should we talk about. Ed has an idea to talk about how to prepare for pharmaceutical exam, Rod Toro for ISO, Food industry, HSSP, workshops for niche certifications.
John - Pass
Adjourn 8:00


